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Quick Guides

Provider Web Portal Quick Guides

The Provider Web Portal Password Reset (formerly "Password Reset Process for Administrators") has been updated to reflect the new procedure using the web form. A new quick guide for the Password Reset Process for Delegates has been added.

Use these step-by-step, illustrated instructions to help navigate the Provider Web Portal.
InformationQuick Guides
Claims
Eligibility
Enrollment
Prior Authorization Requests (PAR)
Registration
Remittance Advice (RA)
Update Information
 

Resources

 
Provider Address Usage
There are several different provider address fields in the Colorado interChange. Below is the usage for each type of address:
UsageService Location AddressMailing AddressBilling AddressContact Information
Provider Renders ServicesX   
Populates "Find A Doctor" DirectoryX   
Shared National Provider Identifier (NPI) Zip Code Used for ClaimsX   
Provider Communications (bulletins, newsletters, etc.)X   
Prior Authorization Request (PAR) Letters Sent (if not receiving electronically) X  
Paper Checks and Remittance Advice Statements Sent (if not receiving electronically)  X 
Maintenance Updates   X
Enrollment Approvals   X
Enrollment Applications   X