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Accessibility

Digital Accessibility Statement

The Colorado Department of Health Care Policy and Financing (HCPF) is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant digital accessibility standards. Our ongoing accessibility effort works towards being in line with the Web Content Accessibility Guidelines (WCAG) version 2.1, level AA criteria.

Feedback and Request for Accommodations

We welcome your feedback on the accessibility of our websites and digital assets. To submit feedback or a Request for Accommodation (RA), please use our dedicated form below:

Submit Your Feedback / Request For Accommodation
(preferred method of communication)

We aim to respond to accessibility feedback within 5 business days, and to propose a solution within 10 business days. In some cases, and depending on the nature and complexity of the accessibility remediation/accommodation work to be performed, that timeline may increase.

For matters related to the Americans with Disabilities Act (ADA) and requests not related to digital assets, please visit the dedicated HCPF ADA page.

While the web form ensures a faster turnaround for digital accessibility feedback and accommodations, you can also contact us using the alternative methods of communication listed below:

Measures to Support Accessibility

HCPF takes the following measures to ensure accessibility of its websites, digital documents and applications:

  • Include accessibility as part of our mission statement.
  • Integrate accessibility into our procurement practices.
  • Appoint a Digital Accessibility Unit to continually improve our level of compliance.
  • Provide continual accessibility training for our staff.
  • To learn more about the State of Colorado’s efforts for Digital Accessibility, consult resources provided by the Office of Information Technology (OIT).

This statement was created on June 17, 2024 and is updated quarterly.