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Provider Web Portal Quick Guide: Revalidation

Last updated: 08/24/2023
 

All providers must revalidate at least every five (5) years to continue participation in Health First Colorado and Child Health Plan Plus (CHP+). Much of the information needed for revalidation will be pre-populated, and providers should verify that the information is still valid. Required fields that are not pre-populated must be completed. Once the revalidation application has been approved, information that cannot be updated in the revalidation application may be updated through the Provider Maintenance option of Provider Web Portal.

  1. Log in to Provider Web Portal.
  2. Click "Revalidation Application".

    This will direct providers to the Revalidation Status Panel.

    revalidation application link on home page
     
  3. Click the "Continue" button to start the revalidation application.
    Revalidation Welcome

    Clicking "Continue" will direct providers to the Revalidation: Request Information panel.

    Throughout the revalidation application, providers may use the “Continue” button to navigate to the next panel in the application and save data entered on that panel, or the “Finish Later” button to save the application and complete it at a later time.

  4. Add the Contact Information.

    Providers are encouraged to make sure the contact information is current. The contact person will potentially be contacted to answer questions regarding the revalidation application.

    Click the “Continue” button to initiate the save feature and obtain a tracking number.

     
    Revalidation request information
  5. Retain Tracking Number

After clicking Continue on the Request Information panel, the tracking number will be presented.  Click “Continue” to resume the revalidation application.  The revalidation process will automatically save data entered on subsequent panels each time the user clicks the “Continue” button. 

 

Revalidation retain tracking number

    6. Providers have read-only access to Specialties and Taxonomies within the revalidation application and cannot update this information.

read-only: specialties and taxonomies

Click the "Continue" button to move to the Addresses panel.

   7.  Providers are encouraged to make sure the address information is correct for the Service Location, Billing and Mailing Addresses.

verify address information is correct

Click the "Continue" button to move to the Provider Identification panel.

  8.  Providers have read-only access to the Provider Legal Name, Doing Business As, and Organization Type.

Note: Providers must select at least one payer. Providers will be required to view and electronically sign a Provider Participation Agreement (PPA) specific to each payer selected.

Providers may also:
 

  • Add Durable Medical Equipment information.

  • Add new licenses.
  • Renew current licenses.
  • View existing licenses, update the End Date for existing licenses.

If the license is a Colorado Department of Regulatory Agencies (DORA), an automatic lookup will be performed when the Issuing Authority and License # are entered. If a match is found in DORA, the Effective Date, Expiration Date and Issuing State will be retrieved and populated automatically.

  • View, add and update Certification information.

          

  • View, add and update Medicare Participation information
    Screenshot of Medicare participation information
             
  • View and add new, non-overlapping DEA records and end date existing records.
    DEA records

  9.  Providers may add, update and view languages.
Revalidation Language

Click the "Continue" button to move to the Other Information panel.

  10.  View, update and add Malpractice/General Liability Insurance records. View and answer Supplemental Questions. Add a Website Address.
revalidation other information

Click the "Continue" button to move to the Disclosures panel.

  11.  Each disclosure must be completed before the provider will be allowed to continue to the next page.
screenshot of disclosures panel

Click the "Continue" button to move to the Attachments and Fees panel. Providers with the fingerprinting option on the left side panel will be directed to the Fingerprinting page.
 

  12.  If applicable, from the Fingerprinting page, review and or update the information for each entity identified.

revalidation fingerprinting

Click the "Continue" button to move to the Attachments and Fees panel.

  13.  Submit the applicable attachments.
revalidation attachment and fees

Providers are reminded to attach a copy of their license if license information is added or updated on the revalidation application.

Note: If providers click Finish Later to save the revalidation application to finish it at a later date, attachments that have been added will not be saved and will need to be reattached before application submission.

Click the "Continue" button to move to the Agreement panel.

  14.  Review the Provider Participation Agreement, click the checkbox once reviewed, and sign the agreement by entering the Name of the Person completing the application.
Agreement Instructions

After the Participation Agreement is reviewed by clicking the link, the "I accept" box is selected and all required fields are completed, the inactive "Review" button becomes active. Click the "Review" button to move to the Summary panel.

  15.  Review revalidation updates on the Summary page. Click the Submit button once complete.
Revalidation Agreement

Click Print Preview to view and then print the entire revalidation application. Click the "Submit" button to submit the revalidation application.

When the 'Submit' button is selected, the user will be asked if they have printed a copy of the revalidation application for their records. If a copy is desired and has not been printed, click "Cancel" to return to the application to print a copy. This is the final opportunity to print the application before submission. If a copy has been printed or is not desired, click "OK".

pop-up asking if copy has been printed

  16. Tracking number is displayed again on final submission.

revalidation tracking information

Returned Revalidation Application

If the revalidation application is returned for additional information, follow the instructions detailed below.

  1. Log in to Provider Web Portal.
  2. Click Revalidation Application.
  3. Click Revise Revalidation Application.

    Note: The Revise Revalidation Application link only displays if the application has been returned for additional information or updates.

    revising revalidation application
    Make the necessary corrections listed in the provider letter and resubmit the application.

Check the Status of the Revalidation Application

To check the current status of the revalidation application, follow these steps:

  1. Log in to Provider Web Portal.
  2. Click Revalidation Application.
  3. Check the status of the revalidation request.
    check revalidation application status

Need More Help?

Please visit the Quick Guides web page to find all the Provider Web Portal Quick Guides.