Table of Contents
- Adding a Specialty
- Address Changes
- Update Address
- Opt Out of Provider Directory
- Updating Bed Counts (Substance Use Disorder Facilities)
- Updating Malpractice or Liability Insurance
- Check the Status of an Update Request
Log in to the Provider Web Portal and click Provider Maintenance.
Click Provider Maintenance again.
Adding a Specialty
- Click the Specialty and Contact Information Changes link to add a new specialty.
- Click the [+] next to "Click to add a specialty" to access the drop-down menu.
- Select the specialty.
- Add the effective and end dates. A unique taxonomy is required(Not applicable to provider types not requiring an NPI.)
- Click "Add" to add the specialty or "Reset" to remove the information.
- Confirm that the new taxonomy appears on the list.
- Repeat steps 2-6 until all specialties have been added.
- Click "Go to Submit" at the bottom of the page. This will open the Attachments and Fees section.
- Add any required attachments.
- Check the "I accept" box, enter the name of the person reporting the change, and click the Submit button.
Click Address Changes, then click on the + next to the address being changed.
Opt-out of Provider Directory and changing the panel can only be done in the Service Location.
Edit the address information, check or uncheck the applicable checkboxes, and click Save.
Updating Bed Counts for Substance Use Disorder
Click Other Information Changes in the menu bar.
Note: Substance Use Disorder (SUD) providers may update information about the number of beds available at their service location. (Hospitals and assisted care facilities (ACFs) may not indicate updates here. A new area will be added as soon as it is available.)
Providers must edit the existing bed number prior to adding a new bed number and there can be only one active row.
Update the existing bed number end date prior to adding a new bed number. To update an existing bed number, scroll to the active row displaying 12/31/2299. Expand the row by clicking the + at the left. Enter the end date for the current count and press the Save button.
To add a new bed number, scroll past the rows shown to the text ‚ "Click to collapse." Expand the row by clicking the + at the left. Fill out the information in the blanks. To erase the content in all fields, click Reset. Verify all data is correct, then click Add. Note: the effective date of the new bed count cannot start on or before the end date of the previous entry.
A new row will now be added to the grid.
Click Group Affiliation Changes
Note: Individuals can only be affiliated to a group, not to a facility
To add a Group affiliation, click the + next to Click to add Group Affiliation
Click the magnifying glass to search for a provider Group
Search for the provider Group to affiliate to by NPI, Provider ID, Name, or Organization.
Click on the Provider ID for the provider Group to affiliate to, make sure it is the correct location.
Choose the effective date for the affiliation, and then click Add
Continue to add additional Group affiliations as needed.
To remove an affiliation, simply fill in the end date of the affiliation and Save.
Click the links on the left-hand side to edit other pieces of provider information, or click Go to Submit to submit all changes made
Attach any supporting documentation (if applicable), complete required fields, and click Submit.
Retain tracking number
Updating Malpractice or Liability Insurance
Click Other Information Changes.
Providers must maintain an up-to-date record of their malpractice or liability insurance policy with Health First Colorado. Providers can update and submit their most recent insurance information using the Insurance Panel.
Fill out the blanks and click Add.
Most providers are not required to submit a copy of the insurance documentation. Exceptions to this include provider types 20-Nursing Facility, 21-Nursing Facility-ICF/IID and 36-Home and Community Based Services Waiver, who are required to submit current insurance policy documentation.
Once the information is entered, click the Attachments and Submit link, attach the supporting documentation, complete required fields, and click Submit. Note: Users with the Fingerprinting panel will always be directed to the Fingerprint panel before being allowed to go to the Attachments and Submit panel.
Check the status of an update request
Click the Provider Maintenance Status link.
Enter the Tracking Number for the update request, and click Search.
View Status details
Need More Help?
Please visit the Quick Guides web page to find all the Provider Web Portal Quick Guides.