Link the Trading Partner Identification (TPID)

The Trading Partner ID (TPID) can be linked to the Provider Web Portal account if the provider has a TPID.

Follow these instructions if planning to use the TPID to send and receive files (including the 835) for one unique location (one Provider Web Portal registration).

Note: A TPID is needed to pull an 835 because it is an X12 HIPAA-compliant file. The Remittance Advice (RA) may be pulled without a TPID.
 

Follow the instructions on the Electronic Data Interchange (EDI) Support web page to enroll as a Trading Partner if a TPID is not available.

Linking a TPID to a Provider Web Portal Account

1. Log into the Provider Web Portal.
2. Click My Profile.
   
3. Click Add Role.
   
4. Select Provider Trading Partners from the drop-down, enter the Trading Partner ID and Trading Partner Name, then click Submit.
   
5. Click OK to close the confirmation box.
   
6. Return to the Provider Web Portal home page and click Manage Accounts.
   
7. Open the Link Registered Trading Partner ID for X12 Reports tab.
   

8. Select the Link My Trading Partner ID checkbox.

   Note: The TPID will pre-populate into the Trading Partner ID field.

   

9. Click Validate Trading Partner.
   
10. Select the boxes next to the reports the user wishes upload or download as the Trading Partner, then click Submit.
    
    Note: Only the reports that passed testing will display.
    
11. Click Confirm.
    
12. Click OK to close the confirmation box.
    

Download an 835 (or other X12 Report)

1. Click Files Exchange and then click Download Files on the Provider Web Portal home page.

   Note: The Files Exchange tab may not appear if the TPID was just linked. Log out and back in if this happens.

   

2. Select whether to download a new file or a previously downloaded file in the File Status drop-down. 
3. Select the file type in the Category drop-down. 
4. Enter the date range in the From Date and To Date fields.
   
5. Click the File Name link to download the file.
   

6. Click Open or Save for the downloaded file.

   Note: The screen may appear different than the image below due to individual browser/computer set-up.

   

Need More Help?

Visit the Quick Guides web page to find all the Provider Web Portal Quick Guides.