Provider Training

Training - Schedule and Signup

Sign up for training focused on Health First Colorado billing and procedures. All sessions are held via webinar on Zoom, and registration links are shown in the calendar below. All training materials are available below the calendar. The availability of training sessions varies monthly. 

Provider Enrollment

Provider enrollment training is designed for providers at various stages of the initial enrollment process with Health First Colorado. It provides an overview of the program and guidance on the provider application process, including enrollment types, common errors and enrollment with other entities (e.g., DentaQuest, Regional Accountable Entities [RAEs], Health First Colorado vendors). It also provides information on next steps after enrollment. 

Beginner Billing Training

The Department offers two beginner billing trainings: professional claims (CMS 1500) and institutional claims (UB-04).

Providers who are not sure which beginner billing training is the most appropriate for their provider type are encouraged to click on the link for "Which Beginner Billing Training Do I Need?"

The beginner billing training sessions provide a high-level overview of member eligibility, claim submission, prior authorizations, Department’s website navigation, Provider Web Portal use and more.

Intermediate Billing Training

Intermediate Billing training covers claims processing and remittance advice via the Provider Web Portal and batch, secondary billing with commercial insurance and Medicare, attachment requirements, timely filing, suspended claims, adjustments and voids, reconsiderations and resubmissions and more. This training is a general training for all provider types.

Billing Training: Medicare and Third-Party Liability

This focused training addresses billing Medicare and third-party liability (TPL) (e.g., commercial and private insurance) as primary payers, including detailed information on Medicare lower-of pricing logic and timely filing guidelines.

Note: This training is not relevant to Home and Community-Based Services (HCBS) and Non-Emergent Medical Transportation (NEMT) providers.

Provider-Specific Training

Provider-specific trainings cover topics unique to providers. 

Please note that these sessions offer guidance for Health First Colorado only. Providers are encouraged to contact the Regional Accountable Entities (RAEs), Child Health Plan Plus (CHP+) and Medicare for enrollment and billing training specific to those organizations. Training for the Care and Case Management (CCM) system also is not covered in these training sessions. CCM-specific training and resources can be found on the Care and Case Management System web page.

Refer to the Provider Web Portal Quick Guides located on the Quick Guides web page for more training materials on navigating the Provider Web Portal. 

Live Webinar Registration

Click the title of the desired provider training session in the calendar to register for a webinar.  An automated response will confirm the reservation.

Note: Webinars may end early. Time has been allotted for questions at the end of each session.

• Enrollment Training
  • Provider Enrollment Training (Revised 3/25)
• Billing Training
  • Beginning Billing Training: Professional Claims (CMS 1500) (Revised 4/25)
  • Beginning Billing Training: Institutional Claims (UB-04) (Revised 3/25)
  • Intermediate Billing Training (Revised 1/25)
  • Billing Medicare and Third-Party Liability (Revised 4/25)
• Provider-Specific Training
  • Audiology (Revised 1/25)
  • Dialysis (Revised 1/22)
  • Disability Competent Care
  • DME Supply (Revised 3/22)
  • Federally Qualified Health Center (FQHC), Rural Health Clinic (RHC), Indian Health Services (IHS) (Revised 1/22)
  • Home Health (Revised 3/22)
  • Hospice (Revised 3/22)
  • Inpatient/Outpatient (IP/OP) Hospital (Revised 1/22)
  • Maternity Health Services (Revised 6/23)
  • Nursing Facility - Post Eligibility Treatment of Income (PETI) (Revised 3/22)
  • Pediatric Behavioral Therapy (Revised 1/25)
  • Pediatric Personal Care Benefit (Revised 1/22)
  • Pharmacy (Revised 3/22)
  • Physical Therapy (PT), Occupational Therapy (OT), Speech Therapy (ST) (Revised 4/25)
  • Practitioner (Revised 4/25)
  • Transportation - Emergency Medical Transportation (EMT) (Revised 3/25)
  • Transportation - Non-Emergent Medical Transportation (NEMT) (Revised 4/25)
    • Non-Emergent Medical Transportation (NEMT) Recorded Training (Revised 1/25)
• Home and Community-Based Services
  • Care and Case Management Resources and Training
  • Targeted Case Management - Transition Services Training
• Resources
  • Provider Billing Manuals
  • Provider Web Portal Quick Guides