Provider Training

Training - Schedule and Signup

Sign up for training focused on Health First Colorado billing and procedures. All sessions are held via webinar on Zoom, and registration links are shown in the calendar below.

Beginner Billing Training

The Department offers two beginner billing trainings: professional claims (CMS 1500) and institutional claims (UB-04).

Providers who are not sure which beginner billing training is the most appropriate for their provider type are encouraged to click on the link for "Which Training Do I Need?"

The beginner billing training sessions provide a high-level overview of member eligibility, claim submission, prior authorizations, Department’s website navigation, Provider Web Portal use and more.

Intermediate Billing Training

Intermediate Billing training covers claims processing and remittance advice via the Provider Web Portal and batch, secondary billing with commercial insurance and Medicare, attachment requirements, timely filing, suspended claims, adjustments and voids, reconsiderations and resubmissions and more. This training is a general training for all provider types.

All training materials are available below the calendar under the Billing Training – Resources drop-down section.

Please note that these sessions offer guidance for billing Health First Colorado only. Providers are encouraged to contact the Regional Accountable Entities (RAEs), Child Health Plan Plus (CHP+) and Medicare for billing training specific to those organizations. Training for the new Care and Case Management (CCM) system also is not covered in billing training sessions. CCM-specific training and resources can be found on the Care and Case Management System web page.

Refer to the Provider Web Portal Quick Guides located on the Quick Guides web page for more training materials on navigating the Provider Web Portal. 

Live Webinar Registration

Click the title of the desired provider training session in the calendar to register for a webinar.  An automated response will confirm the reservation.

Note: Webinars may end early. Time has been allotted for questions at the end of each session.