The Department is implementing the new Care and Case Management (CCM) System which will streamline processes and increase efficiency for case managers and members.
The CCM system will consolidate case management functions that currently exist across the BUS and DDDWeb systems and add other functionality including:
- New Assessment and Person-Centered Support Plan
- Other functions of case management, such as:
- Log note entry
- Critical Incident Reporting (CIRS)
- Allows for automated outputs to aid in support planning
- Interfaces with the Bridge, CBMS and PEAKPro
At this time, the Department does not have a Go Live date for the CCM system but is working with vendors to finalize a timeline and will share updates as they are available. Check back here for updates.
In addition, recent communications to case managers are located on the Provider News page.
August 9, 2021
Care and Case Management (CCM) Assessment & Support Plan Soft Launch Rescheduled to November 8, 2021
It is official, the new Soft Launch date is November 8, 2021. The Soft Launch meetings with participating CMAs will resume in August in preparation for implementation. Thank you to those Case Management Agencies (CMAs) that have volunteered to participate!
|Participating Single Entry Point Agencies (SEP)||Participating Community Centered Boards (CCB)|