Care and Case Management System

The Department is implementing the new Care and Case Management (CCM) System which will streamline processes and increase efficiency for case managers and members.

The CCM system will consolidate case management functions that currently exist across the BUS and DDDWeb systems and add other functionality including:

  • New Assessment and Person-Centered Support Plan
  • Other functions of case management, such as:
    • Log note entry
    • Critical Incident Reporting (CIRS)
    • Reports
  • Allows for automated outputs to aid in support planning
  • Interfaces with the Bridge, CBMS and PEAKPro

At this time, the Department does not have a Go Live date for the CCM system but is working with vendors to finalize a timeline and will share updates as they are available.  Check back here for updates.

In addition, recent communications to case managers are located on the Provider News page.

What's New

August 9, 2021

Care and Case Management (CCM) Assessment & Support Plan Soft Launch Rescheduled to November 8, 2021

It is official, the new Soft Launch date is November 8, 2021. The Soft Launch meetings with participating CMAs will resume in August in preparation for implementation. Thank you to those Case Management Agencies (CMAs) that have volunteered to participate! 

To learn more about the Soft Launch, read our July Case Manager's Corner Newsletter. You can sign up to receive the newsletter by email.

Participating Single Entry Point Agencies (SEP) Participating Community Centered Boards (CCB)
  • Bent County Public Health
  • Delta County Dept. of Health & Human Services
  • Jefferson County Dept. of Human Services
  • Larimer County Dept. of Human Services
  • Montrose County Dept. of Health & Human Services
  • Nursing and Therapy Services of Colorado
  • Otero County Dept. of Human Services
  • Prowers County Public Health and Environment
  • Pueblo County Dept. of Social Services
  • Rio Grande County Options for Long-term Care (OLTC)
  • Rocky Mountain Health Plans
  • Weld County Area Agency on Aging
  • Community Connections Inc.
  • Community Options
  • Developmental Disabilities
  • Resource Center
  • Developmental Pathways
  • Eastern Colorado Services
  • Envision
  • Foothills Gateway
  • Horizon Specialized Services
  • Mountain Valley Developmental Services 
  • North Metro Community Services
  • Rocky Mountain Human Services
  • The Resource Exchange (TRE)