Bridge Training
Bridge Resources for Case Managers
The Bridge is the electronic interface where Home and Community Based Services case managers enter and maintain Prior Authorizations for eligible Health First Colorado members. Designed and maintained by the Department of Health Care Policy and Financing (HCPF) Fiscal Agent, Gainwell, it is a subsystem of the Colorado interChange, the Medicaid Management Information System.
The Bridge also houses aspects of members' service plans not maintained in the Benefits Utilization System. Access is limited to staff of qualified case management agencies enrolled into Health First Colorado.
- Enter Bridge System (MEUPS)
- To request access to the Bridge - complete Third Party User Access Form
- Bridge Contacts:
- Bridge Technical Issues: ccmhelpdesk@gainwelltechnologies.com
- Bridge Login/Password Issues: commit_helpdesk@gainwelltechnologies.com
Bridge Login Process
Once you receive your Bridge ID and temporary password, please log in and create a permanent user password. Once this new password has been created, please email ccmhelpdesk@gainwelltechnologies.com with your user ID and your agency name so you can begin seeing members attributed to your agency.
Bridge Training
- Bridge Proration Training - December 2022
- CDASS PAR Revisions - Quick Guide for Case Managers - Updated November 2022
- CDASS PAR Revisions - Case Manager Guide - Updated November 2022
- Waiver Assignment for Trails Cases in the Bridge - Webinar Recording - May 2020
- Presentation - May 2020
- Bridge Guide - CDASS Training - November 2019
- Bridge User Guide - CDASS FAQs - August 2018
- Bridge User Guide - Client Missing in the Bridge - August 2018
- Bridge User Guide - Introduction to Bridge Navigation - August 2018
Bridge Communications
Gainwell sends information related to the Colorado interChange, Bridge and other billing information. Gainwell also sends the monthly provider bulletin and a weekly provider newsletter. You can sign up for Gainwell emails, by provider type (select case manager for news on the Bridge).