Long-Term Services and Supports Training

Resources BUS Stop Bridge Training CIRS - Critical Incident Reporting Page Care & Case Management Page Case Management Agency Resources Page Case Management Tools Page Colorado's LTSS Assessment and Support Plan Consumer Direct CDASS Training Website - CDCO Community Centered Boards Map and Contacts Developmental Disability Forms Long-Term Services and Supports Programs Page Office of Community Living Stakeholder Engagement Page OCL Acronym Glossary Single Entry Point Agency Map and Contacts Pre-Admission Screening and Resident Review (PASRR) Program & Forms Transition Services

Waiver Charts and Flow Charts HCBS Waiver Charts Adult Waiver Chart - May 2021 Adult Waiver Chart - 14 pt font - May 2021 Children's Waiver Chart - September 2019 Children's Waiver Chart - 14 pt font - September 2019 CHRP-CES Waiver Comparison Charts CHRP-CES Waiver Comparison Chart for Caregivers - October 2021 CHRP CES Waiver Comparison Chart for Case Management - October 2021 Choosing an HCBS Waiver Flowcharts Adult Waiver Flowchart - January 2017 Children's Waiver Flowchart - December 2019

Training Materials

Alternative Care Facility (ACF) Provider Training

• New ACF Provider Training - Updated January 2022 - Required as part of the initial enrollment process for all new ACF providers

• Optional Assessment Tools - October 2015

• HCBS Final Rule Provider Training and ACF Updates - September 2015

Audience - New and existing ACF Providers

 

Age Appropriate Guidelines Training

• Age Appropriate Guidelines Training Presentation - October 2017
  • Webinar Recording
• Age Appropriate Guidelines Reference Document - October 2017

 

Alzheimer's and Dementia Training

Presented July 14 & July 20, 2016 by Alzheimer's Association of Colorado

• Effective Communication with Clients and Families Living with Alzheimer's - July 2016
  • Webinar recording
• Alzheimer's Association of Colorado Rapid Referral Form
• Alzheimer's Association of Colorado Website

Audience - New and existing case managers

 

Behavioral Therapy Services Training

• Pediatric Behavioral Therapy Services Training

 

Benefits Utilization System (BUS)

• Writing Narrative Statements in the ULTC Assessment - May 2015
• Entering a Service Plan into the BUS Guide - August 2013

Audience - New and existing case managers

Go to the BUS Stop for all BUS updates and memos

 

Business Continuity Plan

• Business Continuity Plan FAQ Webinar - April 4, 2018

 

Bridge Training

• Bridge Resources for Case Managers page

 

Children's Habilitation and Residential Program (CHRP)

• CHRP Training for Providers - August 24, 2020
  • Webinar Recording

• Inventory for Client and Agency Planning (ICAP) - May 2019
  • ICAP Training Example ONLY
  • Webinar Recording
  • ICAP Informational Memo IM 19-026 - July 2019
  • ICAP - Request for Support Level Review Form - July 2019

• CHRP Waiver Case Management Training - April 8, 2020
  • Webinar Recording

• CHRP Waiver Case Management Training - June 26, 2019
  • Webinar Recording
  • CHRP 2019-20 Rate Schedule

CHRP Waiver Renewal Information

CHRP Waiver website

 

Children's Home and Community Based Services (CHCBS) Training

• Presentation - January 2022
  • Webinar Recording - January 2022
     
• IHSS Resources

Audience - New and existing case managers

 

COGNOS Training

COGNOS Training for Case Management Agencies - Updated August 2020

 

Consumer Directed Attendant Support Services (CDASS)

• Bridge Guide - CDASS Training
• CDASS Training
• Consumer Direct CDASS Training

Audience - New and existing case managers and service providers

 

Critical Incident Reporting System (CIRS)

• HCBS Critical Incident Reporting Website
  • CIRS Training Resources
  • CIRS Information for Participants

• Critical Incident Training Series:
  • CIRS Definition - December 11, 2018

Audience - New and existing case managers

• Entering a Critical Incident in the BUS Training - December 2017

Audience - New and existing case managers

• Recording: Introduction to Critical Incident Report Requirements - April 4, 2018
• PP Presentation: Introduction to Critical Incident Report Requirements - April 4, 2018
• FAQ: Introduction to Critical Incident Report Requirements

Audience - New and existing case managers

 

Calculating Patient Payments using 5615 form

• 5615 Calculating Patient Payments Training - Updated August 2014
• 5615 Form Instructions - 2014

• 5615 - Calculating Patient Payments Presentation - June 2013
  • 5615 blank form
  • Tips and Best Practices
  • 5615 Rules Guide
  • SSA Report of Change Form (WORD)

Training Examples - June 2013

• SSI Example
• Medicare Co-Payments 1
• Medicare Co-Payments 2
• QMB Example 1
• QMB Example 2

Audience - New and existing case managers

• 5615 Overview Presentation - January 2013
  • 5615 and the Medicare Part B Premium Presentation

Audience - Presented to Nursing Facilities Advisory Council

 

Determination of Developmental Disability

• Determination of Developmental Disability

To view the recording and download the training slides, click on the link and complete registration.

 

DDD Web

• DDD Web Business Object Report Development User Guide - May 2020

 

Electronic Visit Verification (EVV)

• EVV Main page

 

Emergency Enrollment Request webinar

• Recording: Emergency Enrollment Request - July 2018
• PP Presentation: Emergency Enrollment Request - July 2018

Audience - New and existing case managers of HCBS-DD

 

Fair Labor Standards Act (FLSA) Webinar

• Fair Labor Standards Act Presentation - July 2015
  • Webinar Recording from July 28, 2015
  • Webinar Questions and Answers - September 2015

Audience - Home Care and Hospice Providers

 

Family Support Services Program (FSSP)

• Webinar Recording: Family Support Services Program Training for Case Managers - August 2019

 

Glossary

• LTSS Glossary

 

HCBS Provider Enrollment Training

Providers submitting new HCBS enrollment applications must first watch the HCBS Provider Enrollment Online Training video and successfully complete the HCBS Enrollment Training quiz.

Evidence of successful completion of the quiz must be attached to new HCBS enrollment applications in order to start enrollment.

View HCBS Provider Enrollment Information

 

HCBS Settings Final Rule

• HCBS Settings Final Rule Trainings

 

HCBS Waivers 101

• HCBS Waivers 101 - eLearning version - Updated May 2020
• HCBS Waivers 101- PowerPoint version - Updated May 2020

 

Home Modification Benefit

• Home Modification Process-Community Centered Boards Training - January 2022
  • Webinar Recording - CCB - April 2022

• Home Modification Process-Single Entry Point Training - January 2022
  • Webinar Recording - SEP - April 2022

Audience - New and existing case managers

• Occupational and Physical Therapists Guide to Home Modifications Training - August 2017
  • Webinar Recording - August 2017

• Home Modification Look Book
• Home Modification Construction Specifications

See more about the Home Modification Benefit

 

In-Home Support Services (IHSS)

• IHSS Training for Providers - April 2018

Audience - New and existing IHSS Providers

More IHSS information

IHSS Resources

 

 

Incident Management and Prevention Strategies

• Incident Management and Prevention Strategies - June 2020
• Incident Management and Prevention Strategies - Slide Deck
• Incident Management and Prevention Strategies - Frequently Asked Questions

Audience - Case Managers at Community Centered Boards, Single Entry Point agencies, and Children's HCBS Case Management Agencies, as well as all enrolled HCBS Provider Agencies

 

 

Individual Residential Support Services (IRSS)

• Division of Housing: IRSS Inspections Program Webinar Recording - June 29, 2021
   

 

Intake and Referral

• Webinar Recording: Intake and Referral for Single Entry Point Agencies - June 2020

Audience -Single Entry Point Agencies

 

 

Disability and Cultural Competency / Introduction to Disability

• Disability and Cultural Competency / Introduction to Disability - Recording

Please download the following documents to use while viewing recording:

• Exercise 1
• Exercise 2
• Exercise 3
• Exercise 4
• Test
• Answer Key
• The Dignity of Risk
• You Get Proud By Practicing

Audience - HCBS Case Managers

 

 

Long-Term Home Health (LTHH)

• Webinar Recording: Long-Term Home Health

Audience - Single Entry Point Case Managers

 

 

Long-Term Services and Supports in Colorado

• Webinar Recording: Long-Term Services and Supports in Colorado - June 2020
• Training Slides:  Long-Term Services and Supports in Colorado - June 2020

Audience - HCBS Case Managers

 

 

Mandatory Reporting for Adults and Children for HCBS Case Managers

• Webinar Recording: Mandatory Reporting for Adults and Children for HCBS Case Managers - February/March 2019

Audience - HCBS Case Managers

 

 

Medicaid Reimbursement Methodologies for HCBS

• Medicaid Reimbursement Methodologies for Home and Community Based Services (HCBS) Presentation - February 2013

Audience - Presented to Waiver Steering Committee

 

 

Monitoring for Case Managers of HCBS Waivers

• Webinar Recording: Monitoring for Case Managers of HCBS Waivers - June 2021
• Training Slides: Monitoring for Case Managers of HCBS Waivers - June 2021

Audience - New and existing case managers

PLEASE NOTE: Guidance for case managers and Case Management Agencies regarding documenting and billing for Monitoring activities can be found in the following technical guides:

Single Entry Point Rates Technical Guide

Community Centered Board Data Entry and Rates Technical Guide

 

 

Notice of Action (803) and Appeals

• Webinar Recording: Notice of Action (803) and Appeals - June 2018

Audience - New and existing case managers

 

 

Nursing Facility Admission

• Webinar Recording: Nursing Facility Admission - July 2020

Audience - New and existing case managers

 

Nursing Facility Post Eligibility Treatment of Income (PETI)

• Nursing Facility Post Eligibility Treatment of Income (PETI) Presentation - September 2019
• Nursing Facility PETI Forms

Audience - New and existing providers

More Nursing Facility Information

 

Pediatric Personal Care Benefit Training

• Pediatric Personal Care Benefit Training Presentation - October 2015
• Pediatric Personal Care Benefit Process Flow Chart
• Webinar Recording from October 7, 2015

Audience - New and existing case managers

Other Resources

• Pediatric Personal Care Benefit Website - for Members
• Pediatric Personal Care Benefit Website - for Providers
• FAQ for Clients and Families

 

Person-Centered Service Plan Development

• Webinar Recording: Person-Centered Service Plan Development - February 2018
• Frequently Asked Questions: Person-Centered Service Plan Development - February 2018
• Training Slides: Person-Centered Service Plan Development - February 2018

Audience - New and existing case managers

 

Post Eligibility Treatment of Income (PETI) for HCBS Case Managers

• Webinar Recording: Post Eligibility Treatment of Income (PETI) for HCBS Case Managers - September 2018
• Training Slides: Post Eligibility Treatment of Income (PETI) for HCBS Case Managers - September 2018

Audience - New and existing case managers

 

Pre-Admission Screening and Resident Review (PASRR)

PASRR Page

Audience - New and existing providers
 

 

Persons Living with AIDS (PLWA) Merger with Elderly, Blind and Disabled (EBD) Waiver

• PLWA Merger with EBD Waiver Training Presentation - November 2013

Audience - New and existing case managers
 

 

Quality Improvement Strategy (QIS) Program Review Tool and Remediation

• Webinar Recording: Quality Improvement Strategy (QIS) Technical Guidance, FY 2018-19 - February 2020

To view the recording and download training documents, click on the link

• Webinar Recording: Quality Improvement Strategy (QIS) Fiscal Year 2017-2018 - November 2018
• Training Slides: Quality Improvement Strategy (QIS) Fiscal Year 2017-2018 - November 2018
• FY2017-2018 QIS Performance Measure Technical Guide

• QIS Remediation Process, Recorded Webinar - January 2018
  • QIS Remediation Process, Power Point Presentation - January 2018

• QIS Program Review Tool Training Webinar Recording - July 2017
  • Power Point Presentation
  • QIS Program Review Tool Instruction Manual
  • Data Information Sheet(optional) (WORD)

Audience - New and existing case managers/QIS Reviewers

 

Remote Supports

• Remote Supports Training for Case Managers - December 2021
  • Webinar Recording - December 2021
     
• Remote Supports New Provider Training - December 2021
   
• CO Technology Advancement Project - Remote Supports Report - March 2020

 

Rights Modifications

• See HCBS Final Rule page > Training Materials

 

State Supported Living Services (State SLS)Training

• State SLS Training Webinar Recording - August 2019

Audience: Case Management Agencies

 

 

Supported Living Services (SLS) Waiver Exception Review Process Training

• Webinar Recording - December 20, 2021
• Presentation - December 2021
• SLS Exception Review Request Form - January 2022
• SLS Waiver Options Flow Chart - January 2022

View SLS Waiver Exception Review Process Page

Audience: Case Management Agencies

 

 

Supported Employment Case Management Training

• Supported Employment Case Management Training

To view the recording and download the training slides, click on the link and complete registration.

 

Supports Intensity Scale (SIS)

Presented November 2019

• Supports Intensity Scale (SIS) Requirements and Processes for Case Managers

Audience -Case managers of HCBS-DD, HCBS-SLS, HCBS-CHRP,HCBS-CES, FSSP, and State SLS

To view the recording and download the training slides, click on the link and complete registration.

More SIS Resources

 

Targeted Case Management

Presented October 2017

• Targeted Case Management Training, Recorded Webinar - October 2017
• Targeted Case Management Training, Frequently Asked Questions - October 2017
• Targeted Case Management Training Slides

Audience - Case managers of HCBS-DD, HCBS-SLS, and HCBS-CES

 

Telligen's Qualitrac Review and Provider Portal

Provider Portal Registration

Authorized Official Training User Guide - January 2021

Login - myqualitrac.com

Call Center - 833-610-1052

Utilization Review/Management (URUM) Training 

• URUM Provider User Guide - Updated April 22, 2022
• Qualitrac Review Request Entry Guide - Updated March 12, 2021
• How to Submit a Review in Qualitrac Using Procedure Codes - May 2022
• Telligen Review Type Comparison - June 2022
   
• Telligen Qualitrac Portal Registration Training - February 2021
• Qualitrac Registration Training Webinar Recording - February 2021
  • Webinar Transcript - February 2021
• Using Qualitrac Training Presentation - February 2021
• Using Qualitrac Training Webinar Recording - February 2021
  • Webinar Transcript - February 2021
• Using Qualitrac Q&A - February 2021

Information and Tips for URUM Reviews

• Telligen Tip Sheet - September 29, 2021
• Tip Sheet 2 - Tips for Reason for Request and Revisions - January 2022
• Tip Sheet 3 - Tips for SLS Waiver Exceptions and Getting Assistance - January 2022
• Tip Sheet 4 - Tips for Express Reviews - March 2022
• Tip Sheet 5 - Tips for Procedure Codes, Modifiers, and Total Average Daily Cost - Updated April 2022
  • Procedure Codes - Modifiers List - Updated April 5, 2022

PASRR Qualitrac Training

 

Transition from Children's to Adult Waivers Checklist

Transition from Children's Waivers to Adult Waivers Checklist - August 2017

• Intended to be a template completed by local CMA agency with relevant contact information

Transition Services

• Transition Services Training for Case Managers and Providers

Presented November 2017

• ULTC 100.2 Determining Level of Care Training - Webinar Recording - November 2017
• ULTC 100.2 Determining Level of Care Training - Presentation - November 2017
• ULTC 100.2 Determining Level of Care Training, Frequently Asked Questions - November 2017

Audience - Case managers who complete the ULTC 100.2 assessment

Waiver Transition Services

• Waiver Transition Services Training

To view the recording and download the training slides, click on the link and complete registration.

Audience - HCBS case managers

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Long-Term Services and Supports Programs Page