Training Materials
Alternative Care Facility (ACF) Provider Training
- New ACF Provider Training - Updated January 2022 - Required as part of the initial enrollment process for all new ACF providers
- Optional Assessment Tools - October 2015
- HCBS Final Rule Provider Training and ACF Updates - September 2015
Audience - New and existing ACF Providers
Age Appropriate Guidelines Training
- Age Appropriate Guidelines Training Presentation - October 2017
- Age Appropriate Guidelines Reference Document - October 2017
Alzheimer's and Dementia Training
Presented July 14 & July 20, 2016 by Alzheimer's Association of Colorado
- Effective Communication with Clients and Families Living with Alzheimer's - July 2016
- Alzheimer's Association of Colorado Rapid Referral Form
- Alzheimer's Association of Colorado Website
Audience - New and existing case managers
Behavioral Therapy Services Training
Benefits Utilization System (BUS)
- Writing Narrative Statements in the ULTC Assessment - May 2015
- Entering a Service Plan into the BUS Guide - August 2013
Audience - New and existing case managers
Go to the BUS Stop for all BUS updates and memos
Billing of Temporary 2.11% HCBS Rate Increase
- Webinar Recording - June 1, 2022
- Presentation - June 1, 2022
- Operational Memo OM 22-010
Audience - Providers
Business Continuity Plan
- Business Continuity Plan FAQ Webinar - April 4, 2018
Bridge Training
Children's Habilitation and Residential Program (CHRP)
- CHRP Training for Providers - August 24, 2020
- CHRP Waiver Case Management Training - April 8, 2020
CHRP Waiver Renewal Information
Children's Home and Community Based Services (CHCBS) Training
- Presentation - January 2022
- Webinar Recording - January 2022
- Webinar Recording - January 2022
- IHSS Resources
Audience - New and existing case managers
COGNOS Training
COGNOS Training for Case Management Agencies - Updated August 2020
Complementary and Integrative Health (CIH) Waiver - (Formerly SCI Waiver)
Audience - New and existing case managers
Consumer Directed Attendant Support Services (CDASS)
Audience - New and existing case managers and service providers
Critical Incident Reporting System (CIRS)
- Critical Incident Training Series:
- CIRS Definition - December 11, 2018
Audience - New and existing case managers
- Entering a Critical Incident in the BUS Training - December 2017
Audience - New and existing case managers
- Recording: Introduction to Critical Incident Report Requirements - April 4, 2018
- PP Presentation: Introduction to Critical Incident Report Requirements - April 4, 2018
- FAQ: Introduction to Critical Incident Report Requirements
Audience - New and existing case managers
Calculating Patient Payments using 5615 form
- 5615 Calculating Patient Payments Training - Updated August 2014
- 5615 Form Instructions - 2014
- 5615 - Calculating Patient Payments Presentation - June 2013
Training Examples - June 2013
Audience - New and existing case managers
Audience - Presented to Nursing Facilities Advisory Council
Denver Minimum Wage Proration Training
- Webinar recording - July 28, 2022
- Presentation - July 28, 2022
Audience - New and existing case managers
Determination of Developmental Disability
To view the recording and download the training slides, click on the link and complete registration.
DDD Web
Electronic Visit Verification (EVV)
Emergency Enrollment Request webinar
- Recording: Emergency Enrollment Request - July 2018
- PP Presentation: Emergency Enrollment Request - July 2018
Audience - New and existing case managers of HCBS-DD
Fair Labor Standards Act (FLSA) Webinar
- Fair Labor Standards Act Presentation - July 2015
- Webinar Recording from July 28, 2015
- Webinar Questions and Answers - September 2015
Audience - Home Care and Hospice Providers
Family Support Services Program (FSSP)
- Webinar Recording: Family Support Services Program Training for Case Managers - August 2019
Glossary
HCBS Provider Enrollment Training
Providers submitting new HCBS enrollment applications must first watch the HCBS Provider Enrollment Online Training video and successfully complete the HCBS Enrollment Training quiz.
Evidence of successful completion of the quiz must be attached to new HCBS enrollment applications in order to start enrollment.
View HCBS Provider Enrollment Information
HCBS Settings Final Rule
HCBS Waivers 101
- HCBS Waivers 101 - eLearning version - Updated May 2020
- HCBS Waivers 101- PowerPoint version - Updated May 2020
Home Modification Benefit
- Home Modification Process - Community Centered Boards Training - July 2022
- Webinar Recording - CCB - July 2022
- Home Modification Process - Single Entry Point Training - July 2022
- Webinar Recording - SEP - July 2022
Audience - New and existing case managers
- Occupational and Physical Therapists Guide to Home Modifications Training - August 2017
- Webinar Recording - August 2017
See more about the Home Modification Benefit
In-Home Support Services (IHSS)
- IHSS Training for Providers - April 2018
Audience - New and existing IHSS Providers
Incident Management and Prevention Strategies
- Incident Management and Prevention Strategies - June 2020
- Incident Management and Prevention Strategies - Slide Deck
- Incident Management and Prevention Strategies - Frequently Asked Questions
Audience - Case Managers at Community Centered Boards, Single Entry Point agencies, and Children's HCBS Case Management Agencies, as well as all enrolled HCBS Provider Agencies
Individual Residential Support Services (IRSS)
- Division of Housing: IRSS Inspections Program Webinar Recording - June 29, 2021
Intake and Referral
- Webinar Recording: Intake and Referral for Single Entry Point Agencies - June 2020
Audience -Single Entry Point Agencies
Disability and Cultural Competency / Introduction to Disability
Please download the following documents to use while viewing recording:
- Exercise 1
- Exercise 2
- Exercise 3
- Exercise 4
- Test
- Answer Key
- The Dignity of Risk
- You Get Proud By Practicing
Audience - HCBS Case Managers
Long-Term Home Health (LTHH)
- Webinar Recording: Long-Term Home Health
Audience - Single Entry Point Case Managers
Long-Term Services and Supports in Colorado
- Webinar Recording: Long-Term Services and Supports in Colorado - June 2020
- Training Slides: Long-Term Services and Supports in Colorado - June 2020
Audience - HCBS Case Managers
Mandatory Reporting for Adults and Children for HCBS Case Managers
- Webinar Recording: Mandatory Reporting for Adults and Children for HCBS Case Managers - February/March 2019
Audience - HCBS Case Managers
Medicaid Reimbursement Methodologies for HCBS
- Medicaid Reimbursement Methodologies for Home and Community Based Services (HCBS) Presentation - February 2013
Audience - Presented to Waiver Steering Committee
Monitoring for Case Managers of HCBS Waivers
- Webinar Recording: Monitoring for Case Managers of HCBS Waivers - June 2021
- Training Slides: Monitoring for Case Managers of HCBS Waivers - June 2021
Audience - New and existing case managers
PLEASE NOTE: Guidance for case managers and Case Management Agencies regarding documenting and billing for Monitoring activities can be found in the following technical guides:
Single Entry Point Rates Technical Guide
Community Centered Board Data Entry and Rates Technical Guide
Notice of Action (803) and Appeals
- Webinar Recording: Notice of Action (803) and Appeals - June 2018
Audience - New and existing case managers
Nursing Facility Admission
- Webinar Recording: Nursing Facility Admission - July 2020
Audience - New and existing case managers
Nursing Facility Post Eligibility Treatment of Income (PETI)
- Nursing Facility Post Eligibility Treatment of Income (PETI) Presentation - September 2019
- Nursing Facility PETI Forms
Audience - New and existing providers
More Nursing Facility Information
Pediatric Personal Care Benefit Training
- Pediatric Personal Care Benefit Training Presentation - October 2015
- Pediatric Personal Care Benefit Process Flow Chart
- Webinar Recording from October 7, 2015
Audience - New and existing case managers
Other Resources
- Pediatric Personal Care Benefit Website - for Members
- Pediatric Personal Care Benefit Website - for Providers
- FAQ for Clients and Families
Person-Centered Service Plan Development
- Webinar Recording: Person-Centered Service Plan Development - February 2018
- Frequently Asked Questions: Person-Centered Service Plan Development - February 2018
- Training Slides: Person-Centered Service Plan Development - February 2018
Audience - New and existing case managers
Post Eligibility Treatment of Income (PETI) for HCBS Case Managers
- Webinar Recording: Post Eligibility Treatment of Income (PETI) for HCBS Case Managers - September 2018
- Training Slides: Post Eligibility Treatment of Income (PETI) for HCBS Case Managers - September 2018
Audience - New and existing case managers
Pre-Admission Screening and Resident Review (PASRR)
Audience - New and existing providers
Persons Living with AIDS (PLWA) Merger with Elderly, Blind and Disabled (EBD) Waiver
- PLWA Merger with EBD Waiver Training Presentation - November 2013
Audience - New and existing case managers
Quality Improvement Strategy (QIS) Program Review Tool and Remediation
- Quality Improvement Strategies (QIS) Technical Guide - FY 2020-2021
- Webinar Recording: Quality Improvement Strategy (QIS) Technical Guidance - FY 2018-19 - February 2020
To view the recording and download training documents, click on the link
- Webinar Recording: Quality Improvement Strategy (QIS) Fiscal Year 2017-2018 - November 2018
- Training Slides: Quality Improvement Strategy (QIS) Fiscal Year 2017-2018 - November 2018
- FY2017-2018 QIS Performance Measure Technical Guide
- QIS Remediation Process, Recorded Webinar - January 2018
- QIS Remediation Process, Power Point Presentation - January 2018
Audience - New and existing case managers/QIS Reviewers
Remote Supports
- Remote Supports Training for Case Managers - December 2021
- Webinar Recording - December 2021
- Webinar Recording - December 2021
- Remote Supports New Provider Training - December 2021
- CO Technology Advancement Project - Remote Supports Report - March 2020
Rights Modifications
- See HCBS Final Rule page > Training Materials
State Supported Living Services (State SLS)Training
- State SLS Training Webinar Recording - August 2019
Audience: Case Management Agencies
Supported Living Services (SLS) Waiver Exception Review Process Training
- Webinar Recording - December 20, 2021
- Presentation - December 2021
- SLS Exception Review Request Form - January 2022
- SLS Waiver Options Flow Chart - January 2022
View SLS Waiver Exception Review Process Page
Audience: Case Management Agencies
Supported Employment Case Management Training
To view the recording and download the training slides, click on the link and complete registration.
Supports Intensity Scale (SIS)
Presented November 2019
Audience -Case managers of HCBS-DD, HCBS-SLS, HCBS-CHRP,HCBS-CES, FSSP, and State SLS
To view the recording and download the training slides, click on the link and complete registration.
Targeted Case Management
Presented October 2017
- Targeted Case Management Training, Recorded Webinar - October 2017
- Targeted Case Management Training, Frequently Asked Questions - October 2017
- Targeted Case Management Training Slides
Audience - Case managers of HCBS-DD, HCBS-SLS, and HCBS-CES
Telligen's Qualitrac Review and Provider Portal
Authorized Official Training User Guide - January 2021
Call Center - 833-610-1052
Utilization Review/Management (URUM) Training
- URUM Provider User Guide - Updated July 2022
- Qualitrac Review Request Entry Guide - Updated March 12, 2021
- How to Submit a Review in Qualitrac Using Procedure Codes - May 2022
- Telligen Review Type Comparison - June 2022
- Telligen Qualitrac Portal Registration Training - February 2021
- Qualitrac Registration Training Webinar Recording - February 2021
- Webinar Transcript - February 2021
- Using Qualitrac Training Presentation - February 2021
- Using Qualitrac Training Webinar Recording - February 2021
- Webinar Transcript - February 2021
- Using Qualitrac Q&A - February 2021
Information and Tips for URUM Reviews
- Telligen Tip Sheet - September 29, 2021
- Tip Sheet 2 - Tips for Reason for Request and Revisions - January 2022
- Tip Sheet 3 - Tips for SLS Waiver Exceptions and Getting Assistance - January 2022
- Tip Sheet 4 - Tips for Express Reviews - March 2022
- Tip Sheet 5 - Tips for Procedure Codes, Modifiers, and Total Average Daily Cost - Updated April 2022
- Procedure Codes - Modifiers List - Updated April 5, 2022
Transition from Children's to Adult Waivers Checklist
Transition from Children's Waivers to Adult Waivers Checklist - August 2017
- Intended to be a template completed by local CMA agency with relevant contact information
Transition Services
ULTC 100.2
Presented November 2017
- ULTC 100.2 Determining Level of Care Training - Webinar Recording - November 2017
- ULTC 100.2 Determining Level of Care Training - Presentation - November 2017
- ULTC 100.2 Determining Level of Care Training, Frequently Asked Questions - November 2017
Audience - Case managers who complete the ULTC 100.2 assessment
Waiver Transition Services
To view the recording and download the training slides, click on the link and complete registration.
Audience - HCBS case managers