Electronic Visit Verification

Electronic Visit Verification (EVV) is a technology used to verify that home or community-based service visits occur. The purpose of EVV is to ensure that services are delivered to members and that providers only bill for services rendered.

In Colorado, EVV has been mandatory since August 3, 2020 

If you provide services that require EVV and have not yet enrolled, you MUST complete enrollment immediately to avoid potential denied claims! 

What's New with EVV

July 1, 2024

Hospice services are reimbursed using a unique per-diem payment structure. This differs from other EVV-mandated services which use a fee-for-service payment structure and are subject to a prepayment EVV claim edit. 

Therefore, effective July 1, 2024, HCPF will remove the requirement for Hospice providers to submit EVV records for services delivered in the home and community. 

Hospice providers are instructed to cease EVV collection for Medicaid billing purposes starting July 1, 2024. 

View Policy Memo PM 24-002 Hospice Electronic Visit Verification (EVV) Exemption