Electronic Visit Verification

Electronic Visit Verification (EVV) is a technology used to verify that home or community-based service visits occur. The purpose of EVV is to ensure that services are delivered to members and that providers only bill for services rendered.

In Colorado, EVV has been mandatory since August 3, 2020 

If you provide services that require EVV and have not yet enrolled, you MUST complete enrollment immediately to avoid potential denied claims! 

What's New with EVV

April 21, 2023

Starting May 1, 2023, all Pediatric Behavioral Therapy services delivered by telehealth/telemedicine will NOT require EVV. EVV remains a requirement for all other PBT services when delivered in the home or community.  

More details can be found in the EVV Program Manual

April 21, 2023

Outpatient Therapy services (Occupational, Physical, and Speech Therapies) via Telehealth/Telemedicine do NOT require EVV. The Department has withdrawn this change in policy. This policy was not implemented on April 1, 2023. More details can be found in the EVV Program Manual and the Provider Bulletin webpage (refer to December 2022 and March 2023 bulletins).