Electronic Visit Verification
Electronic Visit Verification (EVV) is a technology used to verify that home or community-based service visits occur. The purpose of EVV is to ensure that services are delivered to members and that providers only bill for services rendered.
In Colorado, EVV has been mandatory since August 3, 2020
If you provide services that require EVV and have not yet enrolled, you MUST complete enrollment immediately to avoid potential denied claims!
What's New with EVV
The following EVV Compliance Reports are now accessible for all Colorado providers:
- Auto Verification Detail Report
- Auto Verification Summary Report
- EVV Compliance Report
These reports are separate from Unmodified Performance reports previously shared by the Department of Health Care Policy and Financing (HCPF) and are intended to support ongoing provider monitoring within Sandata.
For additional program guidance and EVV compliance resources, providers should refer to the Unmodified EVV Reporting Fact Sheet on the EVV Resources page.
Visit Welcome Access Update website
Providers who have completed training and now need a Welcome Kit must contact Sandata Support to obtain it.
Accessing eTrac to download the Welcome Kit is currently unavailable. Sandata is actively working to resolve this issue, and we appreciate your patience during this temporary outage.
To request your Welcome Kit, please reach out to Sandata Support.