Department Guidance Department Memos State Solution Resources Provider Choice Resources Live-In Caregiver Resources
Provider Resources
Department Guidance
- EVV Program Manual Page
- EVV Caregiver Checklist - October 2024 - New!
- Tips to Improve Collecting EVV in Real Time - October 2024 - New!
- How to Update Provider Email Address at Gainwell Technologies - October 2021
- EVV-Best Practices for Recording and Billing - June 2021
- Switching EVV Technologies Fact Sheet - November 2020
- EVV Address Confidentiality Program (ACP) Guidance - August 2020
- Electronic Visit Verification FAQ Page
- EVV Detail on Soft Launch and Bulk Upload Process - December 2019
- EVV Address Confidentiality Program-Soft Launch Guidance - December 2019
Department Memos
- Operational Memo 24-037 Remote Support Services - August 2, 2024
- Operational Memo 21-075 Electronic Visit Verification Claim Edit Timeline - November 16, 2021
- Operational Memo - OM 21-044 - EVV Claim Suspension for Non-Utilizing Providers - June 14, 2021
- Operational Memo - OM 21-020 - EVV Timeline Update - February 19, 2021
- Operational Memo - OM 21-007 - EVV Compliance Timeline Update - January 12, 2021
- Operational Memo - OM 20-106 - EVV Compliance Timeline Update - December 23, 2020
- Durable Medical Equipment EVV Exemption - August 2020
- EVV Compliance Timeline - August 2020
- CMS Memo - Outcomes-based Certification for EVV Systems - October 2019
- Informational Memo - IM 19-056 - Good Faith Effort Exemption Request CMS Decision - September 2019
- EVV Good Faith Effort Exemption Request - August 2019
EVV Newsletters
The Electronic Visit Verification (EVV) Newsletter provides timely content on important updates, best practices, and resources to support your EVV experience.
- November 2024
- September 2024
- August 2024 - inaugural edition
State Solution Resources
- State Solution Provider Training Portal
- EVV Crosswalk of Codes - Updated August 2024
- Caregiver Guide Mobile Application User Guide - Updated September 2023
- Caregiver Guide Mobile Application Setup - Updated September 2023
- Caregiver Guide Telephony - June 2020
- Code Quick Reference Guide - June 2020
- EVV Agency Provider Participant Training Guide - June 2020
- EVV Self-Paced Training Supplemental - December 2019
- EVV Training Supplemental Materials Guide - September 2019
Provider Choice Resources
- Sandata Alternative EVV Error Handling Reference Guide-v03 - October 2024 - New!
- Requirement Specification for Receipt of Alternate Electronic Visit Verification Systems Data (alt EVV) v7.7 - October 2024 - New!
- Colorado HCPF Provider Choice EVV - Companion Guide (Addendum) to Alternate EVV System Specification - June 2021
- List of Approved Alternative Vendors
Live-in Caregiver Resources
- EVV Live-In Caregiver Attestation Form - English - Updated July 2020
- EVV Live-In Caregiver Attestation Form - Spanish - July 2020
- EVV Live-In Caregiver Exemption Form Checklist - October 2024 - New!
- Operational Memo 20-051 - EVV Live-In Caregiver Exemption - May 5, 2020
Other Communications
- CDASS EVV Compliance Protocol V 2.2 - August 2024
- CDASS EVV Compliance Protocol Policy V 2.2 - August 2024
- CDASS EVV Compliance Protocol Reset Communication and Schedule - February 2024
- Spanish version - February 2024
- CDASS Member Clarification Letter - November 2021
- Provider Letter-DME Inclusion in EVV - February 2020
- Caregiver Letter - June 2020
- Multiple Medicaid ID Training Notice - April 2020
- EVV Durable Medical Equipment Delay - July 2019
- EVV Technical Specification Interface Testing Process - June 2019
General Resources
- Lifeline Program - Broadband Assistance
- Sandata Training Site
- Colorado EVV Rule - Section 8.001
- CMS Memo - Outcomes-based Certification for EVV Systems - October 2019
- CMS Decision Letter - September 2019
- CMS EVV Additional Guidance - August 2019
- House Bill H.R. 6042 - July 2018
- CMS Electronic Visit Verification FAQ - May 2018
- Murkowski, Brown Introduce Bill Allowing States Grace Period to Comply With New Federal Law - Released May 22, 2018
- Section 508 Surveys and Reports
- CMS EVV Guidance Resource Page
- 21st Century Cures Act 2015 - Electronic Visit Verification Excerpt - 2015
- Technology Services EVV Contract Agreement - 2014