Participant-Directed Programs

Participant-directed services are home and community-based services (HCBS) that help people of all ages, across all types of disabilities, maintain their independence and determine for themselves what mix of personal assistance supports and services work best for them. Participant direction empowers each program participant to expand his or her degree of choice and control over decisions made about his or her long-term services and supports in a highly personalized manner.

How do I know which program is right for me?

Consumer Directed Attendant Support Services (CDASS)

CDASS is a service-delivery option that allows home and community-based services (HCBS) waiver participants to direct their care and have full control over their attendant services.

CDASS Fact Sheet
 

Open Enrollment for FMS providers for participants receiving CDASS

Participants in CDASS have the option to change Financial Management Service (FMS) agencies quarterly, by the 16th of March, June, September and December. All paperwork for a transfer must be completed and approved by the receiving FMS vendor by the 1st of the month that the transfer will occur.

• For example, if a participant wants to transfer by March 16th, all paperwork must be completed and approved by the receiving FMS agency by March 1.

If you do not want to change FMS agencies you do not need to take any action.
 

Training materials

• CDASS Training Client Manual - Visit Consumer Direct Training Website for current documents
  • Section 1 - Purpose of CDASS
  • Section 2 - Roles and Responsibilities
  • Section 3 - Available Services
  • Section 4 - Service Model Choice
  • Section 5 - Financial Management Services Provider Choice
  • Section 6 - Attendant Support Management Plan
  • Section 7 - Being an Employer
  • Section 8 - Ongoing Support
  • Section 9 - Health and Safety
  • Appendix A - CDASS Rules and Regulations
  • Appendix B - Adult Protective Services Contact Information
  • Appendix C - Other Client Supports
  • Appendix D - FMS Comparison and Info Sheets
  • Appendix E - Cost to You Sheets
  • Appendix F - Blank ASMP Form and Sample ASMP Form
  • Appendix G - Employment Law Posters
  • Appendix H - Preventing Abuse, Neglect and Exploitation
  • Appendix I - Emergency Preparedness
     
• CDASS-SLS Case Manager Training - January/February 2018
  • Webinar Recording
  • CDASS-SLS Questions and Answers
     
• Case Manager CDASS and IHSS Training - January 2016
  • IHSS or CDASS - Which Fits Best?
     
• Consumer Direct Training Vendor Website
  • Consumer Direct Training Schedule
     
• LTSS Training Site
• CDASS Two Attendant Requirement Protocol - January 2016
• CDASS Allocation Management Protocol - October 2015

Financial Management Service (FMS) Information

Financial Management Service (FMS) Vendor Information as of February 2021

• Palco
  • Phone: 866-710-0456 and select the option for Colorado
  • Email:CO-CDASS@palcofirst.com
  • PALCO Website
     
• Public Partnerships, LLC (PPL)
  • Phone: 888-752-8250
  • Email: ppcdass@pcgus.com
  • PPL Website

Annual FMS Member Satisfaction Survey Information

2020 FMS Member Satisfaction Surveys

 

Annual Member Satisfaction Surveys of each Financial Management Services (FMS) agency were mailed to CDASS members by Consumer Direct of Colorado (CDCO) on April 28, 2020. The surveys collected feedback through June 3, 2020. A total of 673 responses were gathered.

• Acumen 2020 Member Satisfaction Survey Report 06-17-2020
• Palco 2020 Member Satisfaction Survey Report 06-17-2020
• PPL 2020 Member Satisfaction Survey Report 06-17-2020

Forms

Temporary CDASS Sick Time Request Form - April 2020

Visit Consumer Direct Website for current documents

• Forms and Resources

Contact Information

If you are a Health First Colorado (Colorado's Medicaid Program) member interested in starting CDASS, you must contact your case manager in your region.

If you currently are participating in CDASS contact Consumer Direct Colorado (CDCO) for the following:

• Retraining
• Questions regarding CDASS

How can I participate with other stakeholders on policy issues related to Participant-Directed Programs?

Other Long-Term Services and Supports Programs

In-Home Support Services (IHSS)

IHSS is a participant-directed service-delivery option that allows home and community-based services (HCBS) waiver participants to direct and manage their care with the support of an agency.

• IHSS Fact Sheet
• IHSS Providers List - June 22, 2021
• Independent Living Core Services Fact Sheet - October 2020
• IHSS Frequently Asked Questions - Updated July 24, 2020
• IHSS Resource Guide for Participants & Family Members - April 2019
• Care Plan Mediation Request Form - December 2018 (see Tools & Forms)

Training Materials

• IHSS 101 Training - May 2018

IHSS Provider Training

• Free provider training for current and prospective In-Home Support Services (IHSS) Agencies. Trainings will be held twice monthly in a hosted webinar format by Consumer Direct of Colorado (CDCO).
  • For more information and to register for IHSS Provider Training, visit Consumer Direct CO Schedule website
  • Training is recommended for IHSS Agency administrators, back-up administrators, and key staff.
     
• IHSS Rule Change Training - April 2018
  • Webinar Recording

Forms

• IHSS Care Plan Calculator-for case managers - April 2018
• IHSS Authorized Representative Form - Updated March 2018
• IHSS Physician's Attestation of Consumer Capacity Form - Updated March 2018
• IHSS Client and Provider Agency Responsibilities Form - March 2016

How can I participate with other stakeholders on policy issues related to Participant Directed Programs?

IHSS Workgroup

Other Long-Term Services and Supports Programs

Questions about these programs or want to apply?

Contact the Single Entry Point Agency in your region or Consumer Direct Colorado (CDCO)