Forms and Resources Policies CDASS Attendant Background Checks Financial Management Service (FMS)
FMS Open Enrollment Member Surveys Training and Support
Consumer-Directed Attendant Support Services (CDASS) is a service-delivery option that allows Home and Community Based Services (HCBS) waiver members to direct their care and have full control over their attendant services.
If you are a Health First Colorado (Colorado's Medicaid Program) member interested in starting CDASS, you must contact your case manager in your region.
Forms and Resources
Forms
- CDASS member and case manager forms - Visit the Training and Support contractor's website
- Participant-Directed Programs (PDP) Issues and Feedback Report Form
- CDASS Attendant Background Check Exception Request Form
- CDASS ASMP Safety Plan for Attendant Background Check Exception Form
Resources
- CDASS-SLS Questions and Answers - February 2018
- HCPF Electronic Visit Verification (EVV) page
- CDASS Rule: 10 CCR 2505-10 8.510
- HCPF Long-Term Services and Supports (LTSS) Training page
Policies
- CDASS Electronic Visit Verification - Compliance Protocol and Protocol Details - Effective February 2022
- CDASS Over Cost Containment Process - Operational Memo OM 18-018 - Effective September 2018
- CDASS Overspending Protocol - Effective August 2019
- CDASS Service Utilization Review and Allocation Management Protocol for Case Management Agencies - Effective August 2019
- CDASS Two Attendant Requirement Protocol for FMS Vendors and Case Management Agencies - January 2016
CDASS Attendant Background Checks
Background checks are required to hire CDASS attendants and include a Colorado Bureau of Investigation (CBI) Criminal Background check, a Board of Nursing license check, and an Office of Inspector General check (10 CCR 2505-10 8.510.8).
CDASS Crimes of High-Risk
- HCPF Operational Memo OM 23-021 provides information about the replacement of the CDASS Criminal Barrier Crimes List along with the Background Check Crimes of High Risk: CDASS Employer Hiring Guide.
Attendant Background Check Exception Request Process
- If you are a CDASS employer who wishes to request an exception to hire a prospective attendant who was found initially ineligible, complete the CDASS Background Check Exception Request Form. This form requires the CDASS employer to complete a safety plan.
Resources for CDASS Employers
- CDASS employers may visit the Training and Support contractor’s website for additional resources on how to review and understand the background check reports for individuals with criminal histories and establish a greater support network for the member.
Financial Management Services (FMS)
What is a Financial Management Services (FMS) contracted provider?
According to the Centers for Medicare and Medicaid Services (CMS), FMS provides services or functions that assist a member with:
- Managing and directing the disbursement of funds contained in the participant-directed budget.
- Facilitating the employment of staff by the family or member, by performing as the member's agent with such employer responsibilities as processing payroll, withholding federal, state, and local tax, and making tax payments to appropriate tax authorities.
- Performing fiscal accounting and making expenditure reports to the member or family and state authorities.
What does an FMS contracted provider do for CDASS?
- Manage administrative responsibilities for CDASS members or their authorized representatives
- Hire attendants
- Pay attendants correctly and on time
- Ensure employer and employee taxes get paid
- Track each member’s spending and providing written reports about their spending
- Ensure each member follows all applicable federal, state, and local laws/rules
- Provide customer service to answer member and attendant questions
CDASS Financial Management Service (FMS) Contracted Providers
- Palco, Inc.
- Phone: 866-710-0456 and select the option for Colorado
- Email: CO-CDASS@palcofirst.com
- Palco Website
- Public Partnerships, LLC (PPL)
- Phone: 888-752-8250
- Email: ppcdass@pplfirst.com
- PPL Website
Changing FMS Contracted Providers (CDASS Open Enrollment)
Members in CDASS have the option to change FMS contracted providers quarterly, by the 16th of March, June, September, and December. All paperwork for a transfer must be completed by the case manager and approved by the newly selected FMS by the 1st of the month that the transfer will occur. If you do not want to change your FMS, then you do not need to take any action.
- For example, if a member wants to transfer by March 16th, all paperwork must be completed and approved by the new FMS by March 1.
CDASS Open Enrollment Dates | |
Member Date of Transition to New FMS | Transition Paperwork Due to New FMS |
March 16th | March 1st |
June 16th | June 1st |
September 16th | September 1st |
December 16th | December 1st |
* Note - Paperwork received after the deadline will require the CDASS member to wait until the next quarter to transition.
Annual FMS Member Satisfaction Surveys
Each year, CDASS members are provided an FMS Satisfaction Survey to rate the quality of the services and supports they receive from their FMS contracted provider. This survey is developed, administered, and analyzed by the Training and Support contractor.
- 2023 FMS Member Satisfaction Surveys
- Sent to members on March 17, 2023. The surveys collected feedback through May 5, 2023. A total of 563 responses were gathered.
- 2022 FMS Member Satisfaction Surveys
- Sent to members on April 8, 2022. The surveys collected feedback through May 6, 2022. A total of 612 responses were gathered.
- 2021 FMS Member Satisfaction Surveys
- Sent to members on March 28, 2021. The surveys collected feedback through April 30, 2021. A total of 541 responses were gathered.
- 2020 FMS Member Satisfaction Surveys
- Sent to members on April 28, 2020. The surveys collected feedback through June 3, 2020. A total of 673 responses were gathered.
Training and Support
What does a Training and Support contractor do for CDASS?
- Provides comprehensive training about CDASS policies, processes, and best practices for members, authorized representatives, case managers, and community stakeholders
- Peer-to-Peer training available
- Provides mediation services for care plan disagreements when requested by the CDASS member or authorized representative
- Educates stakeholders and community members about self-direction
- Supports the administrative responsibilities of Case Management Agencies and collaborates with FMS contracted providers
CDASS Training and Support contractor
- Consumer Direct Colorado (Consumer Direct, CDCO)
- Phone: 844-381-4433
- Fax: 866-924-9072
- Email: InfoCDCO@consumerdirectcare.com
- CDCO Website
- Training Materials