IHSS Policies and Resources
Note: As of July 1, 2025, this page is out of date due to the implementation of Community First Choice and other priority projects. We are working to update all webpages to reflect the new programs and options. This disclaimer will be removed when this webpage has been updated.
Forms and Resources IHSS Provider List Training and Support
In-Home Support Services (IHSS) is a participant-directed service-delivery option that allows Home and Community Based Services (HCBS) waiver members to direct and manage their care with the support of an agency.
If you are a Health First Colorado (Colorado's Medicaid Program) member interested in starting IHSS, you must contact your local Case Management Agency.
Forms and Resources
Forms
- IHSS member and case manager forms - Visit the Training and Support contractor's website
Resources
- IHSS Providers List page
- IHSS Waiver Frequently Asked Questions - Updated April 2025
- Independent Living Core Services Fact Sheet - October 2020
- HCPF Electronic Visit Verification (EVV) page
- HCPF Health Maintenance Activities (HMA) Documentation Guide
- Telligen Provider User Guide
- HCPF Long-Term Services and Supports (LTSS) Training page
- IHSS Rule - 10 CCR 2505-10 8.552
Training and Support
What does the Training and Support contractor do for IHSS?
- Provides comprehensive training about IHSS policies, processes, and best practices for members, authorized representatives, case managers, IHSS Agencies, and community stakeholders
- Peer-to-Peer Training available
- Provides mediation services for care plan disagreements when requested by the IHSS member or authorized representative
- Educates stakeholders and community members about self-direction
- Supports the administrative responsibilities of the Case Management Agencies and IHSS providers
CDASS Training and Support contractor
- Consumer Direct Colorado (Consumer Direct, CDCO)
- Phone: 844-381-4433
- Fax: 866-924-9072
- Email: InfoCDCO@consumerdirectcare.com
- CDCO Website
- Training Materials