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WEB Frequently Asked Questions

 

Page Updated: May 2, 2024

The following are frequently asked questions for the Wellness Education Benefit (WEB)

Q. What is the Wellness Education Benefit (WEB)?

  • A. The WEB provides short, educational articles that are mailed to Children's Home and Community Based Services (CHCBS) waiver members on a monthly basis.
     

Q. Will the WEB be emailed?

  • A. No, the WEB will be mailed via the U.S. Postal Service.
     

Q. Who qualifies for the WEB?

  • A. All Health First Colorado members enrolled in the CHCBS waiver.
     

Q. What is the purpose of the WEB?

  • A. The WEB is designed to reduce the need for a higher level of care by offering educational materials that provide CHCBS waiver members and their families with actionable tools that can be used to prevent the progression of a disability, increase community engagement, combat isolation, and improve awareness of Medicaid services. 

    Additionally, the WEB acts as a monthly waiver service that helps members maintain their waiver eligibility.

Q. What are the benefits of the WEB?

  • A. The WEB provides:
    • An additional monthly waiver service to help members maintain their waiver eligibility
    • Information that is tailored to members based on their age and location
    • Members with information on varied topics including:
      • Adaptive exercise
      • Balance training and fall prevention
      • Daily living and wellness tips
      • Developing social networks
      • Engaging in community activities
      • Local resources
      • Nutrition
      • Money management
         

Q. When does the WEB start?

  • A. The WEB will begin for current CHCBS waiver members in May 2024.
     

Q. Will the WEB be sent to other waiver members?

  • A. The WEB will expand to all HCBS waiver members in April 2025.
     

Q. Can members opt out of the WEB?

  • A. Yes, however, if a member chooses not to receive the WEB, they could be at risk of losing their waiver eligibility. Members must receive at least one waiver service every 30 days to maintain their waiver eligibility.

 

For more information, email the Community First Choice (CFC) Team at hcpf_web@state.co.us 

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