Information for Counties and Eligibility Sites about COVID-19
The Department provides numerous policy and operations trainings, and reference materials for its eligibility sites. These materials are meant to provide eligibility site workers with consistent and accurate program information in order to correctly administer programs, and serve our members on behalf of the Department.
- For a list of upcoming training events and eligibility training information, please visit the Staff Development Center at training.colorado.gov.
- If you are an eligibility site that would like to request training, please email your request to soc_staffdevelopment@state.co.us
Reference Documents and Guides by Training Topic
Buy-In Programs
- Health First Colorado Buy-In Programs (webinar)
- To receive credit towards the County Incentives Program, access this training via your CO.Learn LMS account
- If you are not a County Eligibility staff member, you can view the Health First Colorado Buy-In Programs webinar
- Colorado Buy-in Frequently Asked Questions
- Health Insurance Buy-In (HIBI)
- Medicare Buy-In
- Medicaid Buy-In Program for Children with Disabilities (CBwD) Overview
- Medicaid Buy-In Program for Children with Disabilities (CBwD) FAQs
- Medicaid Buy-In Program for Children with Disabilities (CBwD) methodology change - effective December 2024
- Medicaid Buy-In Program for Adults with Disabilities Overview
- Medicaid Buy-In Program for Adults with Disabilities FAQs
- Working Adults with Disabilities 65 and Older FAQ - March 2022
- Working Adults with Disabilities 65 and Older Training - March 2022
Certified Application Assistance Sites (CAAS)
Consolidated Return Mail Center (CRMC)
Coordination of Benefits Documents and Resources
- Coordination of Benefits Documents and Resources
- Estate recovery
- Tort and Casualty
- Income Trust Form with instructions (English)
- Income Trust Form with instructions (Spanish)
COVID-19 Unwind
- COVID-19 Unwind Educational Session - 2/15/2023
- COVID-19 Unwind FAQs
- Flowchart Desk Aid
FAQs and Training
- Asset Verification Program FAQs
- Behavioral Health Administration FAQ
- CBMS/interChange Eligibility Issue Frequently Asked Questions
- Colorado.gov/Health FAQs for Consumers
- Connect for Health Colorado FAQs
- Connect for Health Colorado News
- Department FAQs from Churn Stakeholder Meetings
- Family Planning Limited Benefit Plan FAQ
- Health First Colorado Caseload Changes FAQs
- Inter-Agency Transfer Procedure
- MAGI Based Medicaid and CHP+ Deductions
- Out of State Former Foster Care FAQ
Health First Colorado (Colorado's Medicaid program) and CHP+
- MAGI Medicaid Monthly Maximum Income Guidelines
- Child Health Plan Plus (CHP+) Monthly Maximum Income Guidelines
- Aged, Blind and Disabled Medical Assistance User Desk Reference Guide
- Continuous Eligibility: Frequently asked questions
- Disability Application Overview
- Dispute Resolution Conference FAQs
- ELE Direct Certification Implementation
- Elimination of Five-Year bar for Lawfully Residing Pregnant Women and Children Effective July 1, 2016
- Expansion Program Reference Guide
- Family Medical Assistance FAQ
- General Aged, Blind and Disabled Medical Assistance User Desk Reference Guide
- Health Insurance Marketplace Protections for American Indians and Alaska Natives
- MAGI-Household Composition FAQs
- MAGI-Household Composition Flowchart
- Medicaid Buy-In Program for Children with Disabilities (CBwD) FAQs
- Medicaid Buy-In Program for Children with Disabilities (CBwD) Overview
- Needy Newborn Data Entry Manual
- Parent and Caretaker Relative Federal Poverty Changes (Effective April 1, 2015)
- Parents and Caretaker Relatives Living with a Dependent Child FAQ
- Parents and Caretaker Relatives Living with a Dependent Child Webinar Recording 9/22/16
- Retro Closing and Exceptions to 10 Day Noticing FAQ
Income and Resource Eligibility
- Asset Verification Program FAQs
- Annualized Income Frequently Asked Questions
- Annualized Income Operations stakeholder presentation
- Emergency Notification-No action needed
- Emergency Notification-Action needed
- Emergency Notification FAQ
- IEVS and Reasonable Compatibility FAQs
- IEVS Process Guide
- IEVS Wage Request Timeline 2018/2019
- Income Verification Changes webinar 6/7/21 (recording)
- Income Verification Changes webinar 6/7/21 (slides)
- Reasonable Compatibility Tip Sheet
IRS Form 1095-B: Health Coverage
- An Introduction to IRS Form 1095-B: Health Coverage
- An Introduction to IRS Form 1095-BWebinar
- Connect for Health Colorado tax information
- County Partner Frequently Asked Questions on IRS Form 1095-B
- Corrected 1095-B IRS Form Cover Letter- English
- Corrected 1095-B IRS Form Cover Letter - Spanish
- Department IRS Form 1095-B Timeline - 01/14/2016
- Foster Care Youth 1095-B Frequently Asked Questions
- IRS Form 1095-B Desk Reference
- IRS Questions and Answers about Health Care Information Forms for Individuals (Forms 1095-A, 1095-B and 1095-C)
- Medicaid and CHP+ Member FAQs
- New 1095-B IRS Form Cover Letter - English
- New 1095-B IRS Form Cover Letter - Spanish
- Optional Sample Letter for Returning Form 1095-B
Long-Term Care
For all other LTC training documents, please visit training.colorado.gov/document-library
- 5615 Form
- Annuity Additional Information Form
- Annuity Notice of Remainder Beneficiary
- Disability Application Overview
- General Aged, Blind and Disabled Medical Assistance User Desk Reference Guide
- HB 10-1146 Changes to HCA and HCBS Implementation
- Income Trust Form with instructions (English)
- Income Trust Form with instructions (Spanish)
- Long-Term Care Medical Assistance User Desk Reference Guide (update coming)
- LTC Scenario Workbook
- Request for LTC Medical Services
- Waivers 101 for Eligibility Partners (webinar): To receive credit towards the County Incentives Program, please access this training via your CO.Learn LMS account. If you are not a County Eligibility staff member, you may view the "Waivers 101 for Eligibility Partners webinar" below.
Medical Assistance Sites
- Medical Assistance (MA) Site Frequently Asked Questions
- Medical Assistance Site Fact Sheet
- Medical Assistance Site Mapping Tool Update Form
- Medical Assistance Site Directory
Member Correspondence
- IEVS Income Letter Desk Aid
- Member Correspondence-Updated IEVS Letter Webinar 3-14-17
- Member Correspondence-Updated RRR Letter webinar 3-16-17
- Notice of Action Desk Aid
- Notice of Action (NOA) webinar
- Qualified Health Plan info for the Notice of Action webinar
- RRR Desk Aid Scenario-Non MAGI
- RRR Desk Aid Scenario-MAGI
- Verification Checklist (VCL) Webinar 10-11-18
- Verification Checklist (VCL) Webinar 10-11-18 presentation
- Verification Checklist (VCL) Webinar 10-11-18 Desk Aid
- Verification Checklist (VCL) Webinar 10-11-18 VCL sample-English
- Verification Checklist (VCL) Webinar 10-11-18 VCL sample-Spanish
Overflow Processing Center
Paper Applications
- Download and print paper applications
- New Application for Health Insurance & Help Paying Costs Desk Aid
- New Application for Health Insurance & Help Paying Costs presentation material
- New Application for Health Insurance & Help Paying Costs webinar recording
PEAK Resources and Trainings
- PEAK resources and training information is now available on the PEAK Outreach Initiative's Outreach and Training site. The site hosts a variety of outreach and training resources for community partners, including:
- Important PEAK announcements and news
- PEAK View newsletters
- Live webinar and training calendar
- PEAK On-Demand recorded webinars
- PEAK User Guides
- PEAK support call schedule
Presumptive Eligibility
- Presumptive Eligibility (PE) Information
- Fact Sheet for PE
- Presumptive Eligibility Frequently Asked Questions
Renewal of Eligibility
- Renewal MAGI packet in English
- Renewal MAGI packet in Spanish
- Renewal Non-MAGI packet in English
- Renewal Non-MAGI packet in Spanish
- Renewal Revamp Training Session webinar 3/14/22 (recording)
- Renewal Revamp Workbook
- Renewal Revamp FAQ
- Renewal Revamp Learning Session-Community Partners webinar 2/22/22 (recording)
- Renewal Revamp Learning Session-Community Partners webinar 2/22/22 (slides)
Voter Registration
For information on Voter Registration, please visit the Cornerstone Learning Management System (LMS).