CCM Contacts


CCM Support Request Form

CCM Support Center - 888-235-6944

CCM Password Reset - commit_helpdesk@gainwelltechnologies.com

3rd Party User Access Form submissions

Bridge Help

Critical Incident Reporting (CIRS) Help

Home and Community Based Services (HCBS) Policy Questions

Newsletters Sign Up

  • Sign up to receive HCPF newsletters 
    • Case Manager's Corner - receive emails with CCM updates and announcements specific to case managers
    • Office of Community Living - receive emails with updates related to Long-Term Services and Supports programs and projects
  • Provider News Page

CCM Known Issues Email Sign Up

  • Sign up to receive emails
    • Providers - Select “00 – All Provider Emails” to receive a weekly Provider News and Resources Newsletter, a monthly Provider Bulletin, and general communications relevant to all providers
    • Case Managers - Select “11 - Case Manager” to receive ad hoc emails that are tailored to case managers