2023 Policy Memos
Policy Memo - anything that changes Departmental policy because of the federal and/or state legislation, rules or regulations promulgated as a result of previous federal and/or state legislation, rules, regulations, policies, or procedures. A Policy Memo can interpret and provide further guidance to previously promulgated regulations.
Memo # | Memo Title | Issue Date | Audience | Keywords | Links and Attachments |
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2023 Operational Memos
Operational Memo - detailed instructions and/or clarifications to contracted entities and county partners to operationalize a new or existing state and/or federal law, new or existing state and/or federal rule, or Department policy.
Memo # | Memo Title | Issue Date | Audience | Keywords | Links and Attachments |
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OM 23-008 | |||||
OM 23-007 | Continuous Coverage Unwind: Regional Accountable Entity & Managed Care Organization Data Pull and Member Communication Coordination | 1/31/2023 | Stakeholder | COVID-19, Member Outreach, Public Health Emergency (PHE), Continuous Coverage Requirement | None |
OM 23-006 | Continuous Coverage Unwind and Member Communications: Text Messaging | 1/31/2023 | Stakeholder | COVID-19, Member Outreach, Public Health Emergency (PHE), Text Campaign, Email Campaign, Member Contact Information, Continuous Coverage Requirement | None |
OM 23-005 | Continuous Coverage Unwind Member Communications: Regional Accountable Entity & Health Plan Member Communication Coordination Overview | 1/31/2023 | Stakeholders | COVID-19, Member Outreach, Publich Health Emergency (PHE), Continuous Coverage Requirement | None |
OM 23-004 | County and Eligibility Sites Customer Service and Complaint Expectations | 1/31/2023 | County Departments of Human/Social Services | Customer Service, Complaints, Escalations, Customer Satisfaction Survey | None |
OM 23-003 | County Civil Rights Plan | 1/27/2023 | County Department of Human/Social Services | Civil Rights, Nondiscrimination, Civil Rights Plan, Complaints |
Sample County Nondiscrimination Statement (Notice) - County Template
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OM 23-002 | Case Management Redesign: Conflict-Free Case Management Waiver | 1/20/2023 | Stakeholders | Case Management Redesign, CMRD, Conflict-Free Case Management, CFCM, Only Willing and Qualified Provider, OWQP | Conflict-Free Case Management Waiver Application |
OM 23-001 | 2023 Increase to Resource Limits-Medicare Savings Program and Low-Income Subsidy | 1/3/2023 | Eligibility Sites | Increase to Resource Limits, Medicare Savings Programs, Qualified Medicare Beneficiaries, Specified Low-Income Beneficiaries, Qualified Individuals-1, Qualified Disabled and Working Individuals, Low-Income Subsidy | None |
2023 Informational Memos
Informational Memo - important information for contracted entities, county partners and external stakeholders that is strictly informational and timely.
Memo # | Memo Title | Issue Date | Audience | Keywords | Links and Attachments |
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IM 23-004 | Public Notice for Spring 2023 Waiver Amendments and Renewals | 1/31/2023 | Stakeholders | Public Notice, Waiver, Amendment, Renewal, HCBS, Home and Community-Based Services, BI, CES, CHCBS, CHRP, CLLI, CMHS, EBD, CIH, SLS, DD | None |
IM 23-003 | Office of Community Living BA-07 Budget Request | 1/4/2023 | Long Term Serivces Supports (LTSS) Members, Families, Advocates & Providers | Department of Justice, DOJ, Community First Choice, CFC, Budget Amendment, Supplemental, OCL, Budget Request | None |
IM 23-002 | January 2023 Home and Community-Based Services (HCBS) Waiver Amendments Approval from the Centers for Medicare & Medicaid Services (CMS) | 1/3/2023 | Stakeholders | Home and Community-Based Services, HCBS, Waiver, Amendment, Approval, The Centers for Medicare & Medicaid Services, CMS, BI, CES, CHCBS, CHRP, CLLI, CMHS, DD, EBD, CIH, SLS | None |
IM 23-001 | Providers Improper Billing HCBS Participants | 1/3/2023 | Home and Community-Based Services (HCBS) Providers | HCBS, Home and Community-Based Services, Providers, PASAS | None |