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2024 Memo Series Communication

2024 Policy Memos

Policy Memo - anything that changes Departmental policy because of the federal and/or state legislation, rules or regulations promulgated as a result of previous federal and/or state legislation, rules, regulations, policies, or procedures. A Policy Memo can interpret and provide further guidance to previously promulgated regulations.

Memo #Memo TitleIssue DateAudienceKeywordsLinks And Attachments
PM 24-002Hospice Electronic Visit Verification (EVV) Exemption6/11/2024Hospice ProvidersHospice, Electronic Visit Verification, EVVNone
PM 24-001The Wellness Education Benefit: New monthly benefit for Children's Home and Community Based Services Waiver Members04/16/2024Children's Home and Community-Based Services (CHCBS) Waiver Members, CHCBS Case Managers, Case Management Agencies (CMAs)Children's Home and Community-Based Services (CHCBS) Waiver Members, CHCBS Case Managers, Case Management Agencies (CMAs), Benefits, 1915 (c) WaiversNone
      

2024 Operational Memos

Operational Memo - detailed instructions and/or clarifications to contracted entities and county partners to operationalize a new or existing state and/or federal law, new or existing state and/or federal rule, or Department policy.

Memo #Memo TitleIssue DateAudienceKeywordsLinks and Attachments
OM 24-023Support Level Bridge System Enhancement6/12/2024Case Management Agencies, Community Center BoardsRisk Factor, Public Safety Risk, Extreme Risk to Self, Support Intensity Scale, SIS, HCBS-DD, HCBS-SLS, Support Level, Support Level Mismatch, PAR Authorization, Support Level ERisk Factor Training - May 2024
OM 24-022Group In-Reach in Nursing Facilities5/29/2024Area Agencies on Aging (AAA) and Aging and Disability Resource Centers (ADRC)Group In-Reach, In-Reach Counselor, Nursing Facilities, Area Agencies on Aging (AAA) and Aging and Disability Resource Centers (ADRC), Transition Coordination, Informed Choice, Long-Term Care Medicaid Members, Community Based ServicesNone
OM 24-021Home and Community-Based Services (HCBS) Base Wage Rate Increase and Compliance Process 20245/29/2024HCPF Waiver ProvidersBenefits And Services, Home and Community-Based Services, HCBS, CHRP, Rate Increase, Base Wage, Adult Day, Day Habilitation, SCC, CDASS, NMT, Supported Employment, Homemaker, Host Home, Group Home, Foster Care Home, IHSS, IRSS, Mentorship, Prevocational Services, Respite Care, Base Wage Attestation, Base Wage Reporting, Base Wage Compliance None
OM 24-020Denver Minimum Wage Billing Guidance for Home and Community-Based Services (HCBS)5/29/2024Providers, Case Managers, Members, AdvocatesDenver Minimum Wage Billing, Guidance, HCBS, Provider Agencies, Case Management Agencies, CMAs, Denver County PricingNone
OM 24-019FY 2023-24 Accuracy Incentive5/29/2024County Departments of Human/Social ServicesAccuracy, Incentives Program, Quality Assurance, MAP Dashboard Measures, Performance, TargetsNone
OM 24-018Administration of Medical Assistance Desk Review5/21/2024County Departments of Human/Social Services & Eligibility SitesOversight, Desk Review, Eligibility Site, County, Management Decision, Action Plan, Sanctions, Fiscal, Administrative, Performance, Compliance, NoncomplianceNone
OM 24-017Personnel Screening Requirements for Eligibility Staff05/21/2024County Departments of Human/Social Services & Eligibility SitesBackground Check, Personnel Screening, Hiring, Eligibility Staff, CBMS AccessPersonnel Screening for Staff for CBMS Access Internal Controls Template
OM 24-016Buy-In Programs Monthly Premiums Waiver Extension04/24/2024Eligibility Site StaffMedical Assistance, Monthly Premiums, Buy-In, Waiver, ExtensionNone
OM 24-015Compliance Guidance on Offering Gifts and Other Inducements to Beneficiaries04/24/2024Medicaid ProvidersProhibition of Gifts, Inducements, Medicaid Members, Provider Fraud, Public Benefits Theft, Criminal Prosecution

Special Advisory Bulletin: Offering Gifts and Other Inducements to Beneficiaries


Special Advisory Bulletin: Gifts of Nominal Value To Medicare and Medicaid Beneficiaries

OM 24-014Children’s Extensive Support (CES) Waiver and Children’s Habilitation Residential Program (CHRP) Waiver Respite Service Delivery Option Expansion04/15/2024Members, Case Management Agencies, Respite Providers, StakeholdersCES, CHRP, Respite, Skilled Respite, Unskilled Respite, RN, CNA, Therapeutic RespiteNone
OM 24-013Continuous Coverage Unwind and Member Communications: RAE/MCO Reporting Requirements 04/11/2024Regional Accountable Entities (RAEs), Managed Care Organizations (MCOs), StakeholdersCOVID-19, Member Outreach, public health emergency (PHE), Continuous Coverage RequirementNone
OM 24-012Professional Medical Information Page Signature Date in Care and Case Management04/09/2024Community Centered Board, Single Entry Point, Case Management AgenciesHome and Community-Based Services, HCBS, PMIP; Professional Medical Information Page; CCM, Care and Case Management; Program Record, Program Card, Long Term Care Assessment Information, Member Record, LOC Assessment, Level of Care, ULTC 100.2None
OM 24-011Community Centered Board Designation04/03/2024Case Management, Community Centered Board StakeholdersCase Management, Conflict-Free Case Management, Community Centered Board, CCB, CMRD, CFCMNone
OM 24-010Health First Colorado Buy-in for working adults with disabilities 2024 income chart and premium guide04/03/2024Eligibility Sites, Eligibility Technicians and Supervisors, County Departments of Human/Social ServicesMedicaid, buy-in, working adults, disabilities, WAwD, 2024, FPL, income, premiumNone
OM 24-009Health First Colorado Children with disabilities buy-in 2024 income chart and premium guide04/03/2024Eligibility Sites, Eligibility Technicians and Supervisors, County Departments of Human/Social Servicesbuy-in, premiums, monthly, children, income, FPL, 2024, disabilitiesNone
OM 24-008Temporary Case Management Policy Change to Support Case Management Operations03/26/2024Case Management AgenciesCase Management Agency, CMA, Case Management, CM, Home and Community Based Services, HCBS, Level of Care AssessmentNone
OM 24-007Medical Assistance Reapply function versus Rescinding03/26/2024Eligibility SitesEligibility, Intake, Renewal, Application, CBMS, Eligibility WorkersNone
OM 24-0062024 Federal Poverty Level Guidelines02/27/2024County Departments of Human/Social Services, Eligibility Sites, and EAP Sites2024 Federal Poverty Level Guidelines; Income Limits

April 2024 Medicaid Income Chart


April 2024 CHP+ Income Chart

OM 24-005Limited Authorized Representatives for Signing Applications or Renewals02/21/2024Eligibility Sites, County Departments of Human/Social Service, Medical Assistance (MA) Sites, and Eligibility Application Partners (EAP)Telephonic, Signature, Voice, Verbal, Attestation, Recording, Application, Renewal, Non-Magi, MAGI, CHP+, Authorized Representative

Acknowledgment of Receipt of Verbal Consent to Sign


Acknowledgment of Receipt of Verbal Consent to Sign - Spanish

OM 24-004Long-Term Care Level of Care Streamline Process02/16/2024Long-Term Care Medicaid eligibility staff, supervisors, and outside agenciesLong-Term Care, LTC, Level of Care, LOC, PEAKPro, LTSS StreamlineCommunication Form
OM 24-003Medical Assistance - Medicare Savings Program and Low-Income Subsidy02/14/2024Eligibility Sites, Eligibility Technicians and Supervisors, County Departments of Human/Social Services2024 INCOME LIMITS, FPL, MEDICARE SAVINGS PROGRAM, LOW-INCOME SUBSIDY, QMB, SLMB, LIS, QI-1, MSP, QDWINone
OM 24-002Launch of Streamline Eligibility & PEAKPro01/08/2024Case Management AgenciesCase Management, PEAKPro, Streamlined EligibilityNone
OM 24-001Provider Enrollment Process Change: All HCBS Providers Who Require Licensure and/or Certification from CDPHE01/05/2024Home and Community-Based Services (HCBS) providers, Case Management Agencies (CMAs), Community Centered Boards (CCBs) Transition Coordination Agencies (TCAs)Home and Community-Based Services, HCBS, Waivers, CDPHE, Certification, C&T, Program Approved Service Agencies, PASA, Alternative Care Facilities, ACF, Supported Living Program, SLP, Transitional Living Program, TLP, In-Home Support Services, IHSS, Case Management Agencies, CMAs, Transition Coordination Agencies, TCAs, Long Term Services and Supports, LTSS, Provider Enrollment, Enrollment, Change of Ownership, CHOW, Change of Address, Requirement, Changes, Provider SpecialtyNone
      

 

2024 Informational Memos

Informational Memo - important information for contracted entities, county partners and external stakeholders that is strictly informational and timely.

 

Memo #Memo TitleIssue DateAudienceKeywordsLinks and Attachments
IM 24-012Organized Health Care Delivery System (OHCDS) Updates for Case Management6/12/2024Case Management Agencies (CMA), Program Approved Service Agencies (PASA)Home and Community-Based Services, HCBS, Case Management Agency, CMA, Program Approved Service Agency, PASA, Organized Health Care Delivery System, OHCDS, Non-Medical Transportation, NMT, Caregiver Education, Children's Case Management, HippotherapyNone
IM 24-011July 1, 2024 Consumer-Directed Attendant Support Services (CDASS) Rate Increase5/23/2024Case Managers & Case Management Agencies (CMAs)Case Managers, Case Management Agencies, Home and Community Based Services, HCBS, CDASS, Consumer Directed Attendant Support Services, Rate IncreaseNone
IM 24-010FY 2024-25 County Grant Program04/25/2024County Departments of Human/Social ServicesFY 2024-25, County Grants, Grant Program, Grant Funding

Data and Metrics Template: FY 2024-25 HCPF County Grant Program


Project Work Plan Template: FY 2024-25 HCPF County Grant Program


Project Budget Template: FY 2024-25 HCPF County Grant Program

IM 24-009National Core Indicator – State of the Workforce Survey04/11/2024Intellectual and Developmental Disability (IDD) Service Providers, PASAs, Long-Term Home Health Agencies, Case Management AgenciesNational Core Indicators, Survey, State of the Workforce, Program Approved Service Agencies, Long-Term Home health Agencies, Direct Service ProvidersNone
IM 24-008HCPF Submits Amendment to 1115 SUD Waiver04/01/2024Stakeholders1115 Waiver, Continuous Eligibility, IMD, SMI, SED, Re-Entry ServicesNone
IM 24-007Minimum Data Set (MDS) Section S and Q Administration03/06/2024Nursing Facility, Transition Coordination agencies, Options Counseling agenciesMDS, Section Q, Options Counseling, Resident RightsNone
IM 24-006County PHE Retention Targeted Grant Funding Announcement02/01/2024County Departments of Human/Social ServicesSFY 24, County Grants, Grant Program, Grant Funding, Public Health Emergency, PHENone
IM 24-005Public Notice for Spring 2024 1915(c) Waiver Amendments and Renewals01/31/2024HCBS Waiver Members, Providers & StakeholdersPublic Notice, Waiver, Amendment, Renewal, HCBS, Home and Community-Based Services, BI, CES, CHCBS, CHRP, CMHS, CIH, EBD, SLS, DD, CLLI, The Center for Medicare & Medicaid Services, CMSNone
IM 24-004Colorado Department of Public Health and Environment (CDPHE) Transition to New Rules and Regulations01/30/2024Case Management Agencies (CMA), Home and Community-Based Services (HCBS) waiver members, Provider AgenciesCase Management Agencies (CMA), Home and Community-Based Services (HCBS) waivers, Program Approved Service Agencies (PASA), Department of Public Health and Environment (CDPHE), Case Management Redesign (CMRD)None
IM 24-003Participant-Directed Programs 2023-2024 Request for Proposal Awarded Contractors01/19/2024CDASS and IHSS Stakeholders, Case Management Agencies, Financial Management Services (FMS) Contractors, HCPF StaffParticipant Direction, CDASS, IHSS, Request for Proposal, RFP, Solicitation, Training & SupportNone
IM 24-002Claim Holds for Home and Community-Based Services (HCBS) Providers Who Haven’t Submitted The 2023 Base Wage Attestation Form01/08/2024HCBS waiver providersHome and Community-Based Services, HCBS, Base Wage, Wage Attestation, Wage Reporting, Wage ComplianceDirect Care Worker Wage Attestation Form- June 2023
IM 24-0012023 Fall 1915(c) HCBS Waiver Amendments Approval01/04/2024HCBS Waiver Members, Providers, Stakeholders, Case Management AgenciesHome and Community-Based Services (HCBS), Waiver Amendment, 1915(c) Waivers, Fall, BI, CES, CHCBS, CHRP, CIH, CMHS, DD, EBD, SLS, Approval, The Centers for Medicare & Medicaid Services (CMS)None