Safety Net Provider | Department of Health Care Policy and Financing

Reforming Colorado’s Behavioral Health System

Colorado is in the process of significant behavioral health system reform with the goal of expanding access to care and enhancing the quality of care delivered to all people in Colorado. As part of this reform, the Department of Health Care Policy and Financing (HCPF; the Department), in partnership with other agencies, has created a vision to:

Expand the provider network to increase safety net services.
Create opportunities for providers to add services.
Improve the quality of care.
Obtain alternative funding that will lead to a more sustainable provider system.

Major elements of this reform effort include:

Creation of new safety net provider types - Comprehensive Safety Net Providers and Essential Safety Net Providers.
Alternative payment methodologies.
Development of Universal Contract Provisions (UCP) for behavioral health services.

About This Page

This page features resources and support for behavioral health providers. This includes opportunities to engage, training materials, frequently asked questions, and access to additional resources.

Trainings and Resources

Frequently Asked Questions

Safety Net Provider Forum

With the development of the Behavioral Health Administration and related HCPF projects, there will be many upcoming changes to the behavioral health safety net in Colorado. This monthly virtual forum has been created to provide a collaborative learning space for all safety net providers.

Topics will include updates from HCPF, BHA, and HMA regarding implementation of alternative payment methodologies including the impact of payment reform efforts on Medicaid rates and billing, the upcoming implementation of the Universal Contract Provisions, technological and training systems and supports aimed at assisting providers in fulfilling their role under one of the provider types (comprehensive or essential), and the process of developing the new BHASO and RAE regional networks.

Upcoming Provider Forums

Provider Forums take place over Zoom on the last Friday of the month at 10:00 am MST. Complete the Safety Net Provider Forum form to register for one or all of the upcoming forums.

Forum Archive

September 27, 2024

August 30, 2024

Meeting Slides

July 26, 2024

June 28, 2024

May 31, 2024

April 26, 2024

March 29, 2024

February 23, 2024

January 26, 2024

December 15, 2023

Watch the recording
Meeting Slides

October 27, 2023

Watch the recording

August 25, 2023

July 28, 2023

June 30, 2023

Watch the recording
Meeting Slides

May 26, 2023

Watch the recording
Meeting Slides

Colorado is exploring the Certified Community Behavioral Health Clinic (CCBHC) model. Details of BHA’s & HCPF’s efforts can be found on the CCBHC webpage.

Behavioral Health Provider Trainings and Resources

As part of Colorado’s efforts to transform its behavioral health system, the HCPF partnered with Health Management Associates (HMA) to implement a training and technical assistance (TTA) program for behavioral health providers from August 2023 - September 2024. The TTA program included live virtual and pre-recorded trainings focused on expanding benefits and services, improving access to care, and elevating quality.

More than 300 individuals from across Colorado attended live trainings and/or office hours during the program period. In addition to 12 live trainings and 7 office hours, 38 pre-recorded trainings and 51 frequently asked questions were shared with behavioral health providers. Topics include behavioral health basics, Behavioral Health Administration (BHA) licensure and approval, payment, quality improvement and capacity building, serving specific populations and workforce.

While the TTA program has concluded as of September 2024, HCPF is committed to continuing to provide support to behavioral health providers. Continue to visit this page to access training recordings, FAQs, resources and the latest information.

Access 50 training recordings for behavioral health providers by visiting the Training Library here.

Supplemental Training Materials for Providers

Supplemental training materials were developed as part of the TTA program. Please email hcpf_safetynetforum@state.co.us if you are looking for a specific resource.

Essential Provider Engagement Session

This slide deck was presented during the Essential Provider Information and Engagement Sessions held in July 2024. It provides an overview of the different types of behavioral health safety net providers, safety net provider expansion, the essential safety net provider fee schedule, and sources of additional information.
Access the slide deck

Provider Communication Toolkit

We have developed a communication toolkit in English and Spanish to assist providers in sharing information about trainings among your networks to help expand awareness and utilization of available resources. The toolkit includes content and graphics for you to simply copy and paste into your communication channels including social media, e-newsletters, presentations, and more!
Access the toolkit

Frequently Asked Questions

Select the categories below to find answers to questions commonly asked by providers.

BHA Licensure/Approval

Q: Can my agency enroll in Medicaid as both a Comprehensive Safety Net Provider and an Essential Safety Net Provider?
A: Yes, a provider agency may enroll as both a Comprehensive and an Essential provider depending of the scope of services being provided and with appropriate licensure and approvals by the BHA.

Q: I am currently enrolled as a CMHC with HCPF. What steps do I need to take to switch my agency’s enrollment to a Comprehensive Safety Net Provider?
A: Agencies who are currently CMHCs will need to submit a new enrollment with HCPF as a Comprehensive Provider, which is Provider Type 78. The provider will need to have their approval letter from BHA to enroll as a Comprehensive Provider. This new enrollment requires agencies to apply for and submit a new NPI as part of the process. A current CMHC should not disenroll any provider types (e.g., provider types associated with outpatient mental health or substance use disorders services) until all services are paid that were provided under the current CMHC enrollment. An agency may have dual enrollments during the transition period in order to be able to bill as a Comprehensive Provider and still be paid for services provided under their enrollment as a CMHC.

Q: What taxonomy should my agency select when applying for new NPIs to support enrollment with HCPF?
A: Agencies should select a taxonomy that best fits with the service array being provided at the specific location.

Q: Must my provider organization apply for the BHE licensure prior to seeking approval as a safety net provider?
A: Provider organizations are encouraged to apply for both the BHE licensure and safety net approval at the same time for a more streamlined application and review process. However, this is not required and providers are welcome to apply for one before the other.

Q: Is there a fee associated with applying for safety net approval?
A: No, there is not a fee associated with the safety net approval application.

Q: My provider organization currently has multiple BHA-issued license(s) and/or designation cycle(s) that do not expire on the same date. When and how do I transition my licensure?
A: You must transition by the expiration date of the earliest cycle. Submit the Letter of Intent and obtain an updated username and access to LADDERS at least sixty (60) days prior to the earliest license and/or designation cycle’s expiration date.

Q: My organization provides SUD residential services. Does the SUD residential endorsement allow us to serve those with mental health conditions and co-occurring conditions?
A: While an SUD provider is able to treat members with co-occuring conditions, residential providers should choose SUD, MH or co-occurring endorsements based on the population served and their needs in order to meet BHA regulatory standards. When an SUD provider is providing co-occuring services, it is the agency's responsibility to ensure that the personnel providing these co-occuring services are not operating outside the scope of their practice skills, training, and licensure/certification standards.

Q: Under what circumstances is a Behavioral Health Entity license required?
A: If one (1) or more of these conditions apply to your agency, your agency is a BHE:

Agency currently holds, or previously held, a substance use disorder (SUD) treatment license issued by the Office of Behavioral Health (OBH) or the Behavioral Health Administration (BHA)
Agency currently holds, or previously held, a required designation issued by the OBH or the BHA as a Community Mental Health Clinic (CMHc) or Community Mental Health Center (CMHC)
- This does not include agencies that are only designated for 27-65 services
Agency currently holds a Behavioral Health Entity (BHE) license issued by the Colorado Department of Public Health and Environment (CDPHE)
Agency has ten (10) or more Full Time Equivalent (FTE) licensed or certified behavioral health professionals, including contractors
Agency provides education and/or treatment services to criminal justice-involved individuals, including SUD education and treatment and/or DUI/DWAI services
Agency provides overnight/residential behavioral health services, and does not have a facility license that includes those services
Agency would have been previously required to obtain a SUD license, CMHc, or CMHC designation based on services provided or as a requirement for a payer prior to January 1, 2024
Agency has a controlled substance license (CSL) to utilize stock medications in the treatment of a substance use disorder, including related withdrawal symptoms, regardless of the facility type

Q: My organization is already licensed by the BHA, what policies and procedures are required for provisional approval?
A: For already BHA licensed agencies P&P needs for Provisional approval are: 12.3.3 - Both Essential and Comprehensive; 12.4.4 – Essential; 12.5.5 – Comprehensive. During the provisional period the BHA will work with organizations on the rest of their policies and procedures. All Chapter 12 required policies and procedures must be submitted to move to full approval.

Q: My agency is brand new, what policies and procedures are required before BHA approval?
A: For brand new agencies, all Chapter 12 policies and procedures are required before approval.

Q: My organization is considering applying for the Essential Safety Net Provider approval from the BHA. Can you please clarify the no refusal requirements that are applicable under the safety net requirements?
A: Essential Providers can be approved to serve a subset of priority populations (i.e. a specific age range). As such, Essential Providers must still comply with the no refusal requirements for the subset of priority populations they are approved to serve. The following are conditions under which a provider cannot refuse treatment to an individual according to Colorado law:

insurance coverage, lack of insurance coverage, or ability to pay
clinical acuity
readiness to transition out of an inpatient setting
involvement in the criminal or juvenile justice system
current involvement in the child welfare system
co-occurring disorders or disabilities
displays of aggressive behavior, or history of aggressive behavior
clinical presentation or behavioral presentation in any previous interaction with a provider
place of residence
disability, age, race, creed, color, sex, sexual orientation, gender identity, gender expression, marital status, national origin, ancestry, or tribal affiliation

Q: I am currently working on my organization’s safety net provider application. Do I need to submit my organization’s policies and procedures for approval by my BHA Licensing Manager?
A: For the time being, agencies seeking safety net approval do not need to paste their policies and procedures in LADDERS for approval by their Licensing Manager. However, agencies are expected to be in comply with all requirements found in 2 CCR 502-1 and be able to promptly provide the policies and procedures to BHA upon request.

Q: While my organization does not have to submit its policies and procedures as part of the safety net approval process at this time, what happens if my organization is not able to provide these documents in a timely fashion to the BHA upon request?
A: If your agency is unable to meet this timely submission request, or submits timely P&Ps that are not compliant with regulations, BHA may issue violations and/or take adverse action as necessary.

HCPF Enrollment

Q: Is there a specific Provider Type and Specialty Type Essential Safety Net Providers (Essential Providers) when enrolling in Medicaid?
A: No, there is not a distinct Provider Type or Specialty Type for Essential Providers. However, there is a flag that Essential Providers must select in the HCPF Enrollment Portal. Current providers should submit a maintenance request and select “Essential Provider” in the Enrollment Portal. New Providers should enroll as an Essential Provider under the appropriate Provider Type based on your license and then select “Essential Provider” in the Enrollment Portal at the time of enrollment.

Q: My agency provides substance use disorder residential services and is currently enrolled as provider type 64 (SUD Residential), do I need to disenroll with HCPF and submit a new enrollment with a new NPI for my service location?
A: Your agency does not need to disenroll and re-enroll with HCPF or submit a new NPI to remain a SUD Residential provider. However, you do need to submit a maintenance request, along with your Essential Provider Approval Letter from the BHA, to ensure proper payment from HCPF as an Essential Provider.

Q: My agency is an Essential Safety Net Provider. What do I need to do in order to receive the enhanced reimbursement rate under Medicaid?
A: During Essential Provider enrollment process, you must select the Essential Provider “flag” in the Enrollment Portal which will indicate that you are eligible to receive the enhanced reimbursement rate. In addition, a provider must be contracted with a managed care entity (MCE) as a safety net provider to receive the enhanced payment. Providers will start to be paid the rates indicated on the Essential Provider Fee Schedule after their contract with the MCE is finalized.

Q: As a Comprehensive Safety Net Provider (Comprehensive Provider), will my agency be able to be both the Billing Provider and the Rendering Provider on claims?
A: No, Comprehensive Providers will only be able to be the Billing Provider and the Pay-To Provider. The individual licensed practitioner delivering the service, or supervising the staff providing the service, should be listed as the Rendering Provider on the claim.

Check out the Safety Net Provider Medicaid Enrollment Resource Scenarios document in the “Resources” section below for more information on the process of Medicaid enrollment across service locations.

Q: Who can I contact for technical support when enrolling with HCPF?
A: For support enrolling with HCPF (and to outreach a Field Rep) - Field Rep for NPIs

Call Gainwell Technologies, HCPF’s fiscal agent, at 1-844-235-2387. Always get the agent's name and Call Tracking Number (CTN) in case you or HCPF need to follow up with Gainwell.
If Gainwell can't help, submit an online request to HCPF’s Field Rep team here: Regional Provider Support. A Field Rep will reach out to you within two (2) business days. Submitting requests in the system allows HCPF to better track and respond (vs an email to the Field Rep staff).

Q: What process do I need to follow in order to indicate that I am an essential provider while HCPF is updating its system?
A: A Google form is being used as a temporary solution for providers to communicate their status as an Essential Provider. The Enrollment Update Form for Essential Providers has been emailed to providers. HCPF expects that most providers are already enrolled and that this form will be used to note their BHA approval as an Essential Provider. Any non-enrolled provider (e.g., a new crisis stabilization unit) should enroll with HCPF first . The provider can then use this form to note the Essential Provider approval status once they have a standard enrollment.

Q: What is the timeline associated with the Enrollment Update Form for Essential Providers?
A: HCPF will validate the information submitted on the form with the provider’s existing enrollment record in the interChange/MMIS and "approve" within 3-5 business days.

Q: How will the MCEs be made aware of my Essential Provider status with HCPF?
A: HCPF will send a list of approved Essential Providers to MCEs every Thursday. This may occur more frequently in the future based on volume. Providers should also be contacting MCEs to share their enrollment status as an Essential Provider.

Q: What provider information is shared with the MCEs using the manual process for communicating Essential Provider status? What additional information will be requested by the MCEs?
A: HCPF’s list will include a provider's name, address, and NPI numbers. MCEs are expected to request a copy of the Essential Approval letter issued by the BHA that contains the details MCEs will need for contracting such as address and approved services per location, effective dates, and expiration dates.

Q: I am an existing provider, what is the impact on my organization’s enrollment given HCPF is discontinuing the use of Provider Type 64/Specialty Type 477?
A: Existing providers should submit a maintenance request to add a specialty type that is most reflective of the services being delivered. The specialty type should align with the providers BHE endorsements (and Essential Provider approval letter if they choose to become an Essential Provider).

Q: When will we be able to use the HCPF enrollment portal to upload Essential Provider approval letters rather than the Enrollment Form workaround?
A: The enrollment portal functionality went live 7/26/2024 and is currently available for providers to submit Essential Provider approval letters to existing enrollment through a maintenance request.

Q: What Provider Type(s) should my organization use to become enrolled as an Essential Provider?
A: The Provider Type(s) is dependent on the type of service(s) you are planning to provide. Please refer to the State Behavioral Health Billing Manual APPENDIX L: MEDICAID BILLING PROVIDER TYPES for the types of providers who are eligible to become Essential Providers.

Q: Can you please provide a summary of the process to enroll as an Essential Behavioral Health Safety Net Provider?
A: It is important to note that Essential Providers could fall under a variety of HCPF provider types all with varying requirements. However, below is a high-level overview of the enrollment process and where you can find additional information that may more specifically address the circumstances of your organization.

HCPF Enrollment Process Overview:

A Provider gets BHA Approval as an Essential Provider
A Provider enrolls (or updates enrollment) with HCPF. There is not a distinct Provider Type or Specialty Type for this - it will be a “box” you select in the enrollment portal under the appropriate existing provider type
1. New Providers - Enroll as the appropriate provider type and then submit a maintenance request and select “Essential” in the enrollment portal. Must upload BHA Approval Letter
2. Current Providers - Submit a maintenance request and select “Essential” in the enrollment portal. Must upload BHA Approval Letter
3. *BHA Essential Approval services must align with your HCPF provider type.
Provider must be contracted with an MCE as a safety net provider to receive the enhanced payment.
1. MCEs are required to re-contract with existing providers who have secured Essential status.
2. MCEs may choose not to contract with new providers based on network needs.
Provider will receive the Essential enhanced payment rate based on the effective date of the MCE contract.
HCPF sends a weekly provider file to the MCEs. The weekly file includes any changes that were made from the previous weekly file.

For safety net licensing questions, check out the Behavioral Health Administration web page, where you can find the Safety Net Fact Sheet, Safety Net Approval Paths visual resource or contact cdhs_bharulefeedback@state.co.us for more information.

For HCPF enrollment support, check out the HCPF safety net web page, where you can find FAQs on topics such as HCPF Enrollment, Safety Net Provider Types, National Provider Identifier (NPI), and Billing and Reimbursement. You can also find information on existing and future trainings, as well as register for the next monthly Behavioral Health Safety Net Forum.

Safety Net Provider Types

Q: What are the services required to be provided by a Comprehensive Safety Net Provider?
A: Comprehensive Safety Net Provider - A licensed behavioral health entity or behavioral health provider approved by the BHA to provide care coordination and the all of the following behavioral health safety net services, either directly or through formal agreements with behavioral health providers in the community or region:

Emergency and Crisis Behavioral Health Services
Mental Health and Substance Use Outpatient Services
Behavioral Health High-Intensity Outpatient Services
Care Management
Outreach, Education, and Engagement Services
Mental Health and Substance Use Recovery Supports
Outpatient Competency Restoration
Screening, Assessment, and Diagnosis, Including Risk Assessment, Crisis Planning, and Monitoring to Key Health Indicator

Q: What services are required to be provided by an Essential Safety Net Provider?
A: Essential Safety Net Provider - A licensed behavioral health entity or behavioral health provider approved by the BHA to provide care coordination and at least one of the following services:

Emergency or crisis behavioral health services
Behavioral health outpatient services
Behavioral health high-intensity outpatient services
Behavioral health residential services
Withdrawal management services
Behavioral health inpatient services
Integrated care services
Hospital alternatives or
Additional services that the BHA determines are necessary in a region or throughout the state

National Provider Identifier (NPI)

Q: What steps should my agency take to receive BHA Licensure and Safety Net Provider approval?
A: Review applicable BHA license and approval regulations from 2 CCR 502-1. Visit the LADDERS licensing portal to begin an application. Complete the application for the licensure, designation or approval required and upload any required documentation.

Q: As a comprehensive safety net provider, will my organization need new NPIs for each physical location as well as an NPI for each distinct mobile crisis team?
A: As a comprehensive safety net provider, you will be creating a new enrollment as a Provider Type 78 for each address included under your Comprehensive approval. A new NPI is required for each new enrollment per Colorado Law. Mobile crisis services are considered a Comprehensive service and would be part of the comprehensive enrollment.

Billing and Reimbursement

Q: My provider agency is not currently licensed and/or designated by BHA and does not have a Behavioral Health Entity (BHE) license with CDPHE. What steps do I need to take to become licensed by BHA as a BHE?
A: If your agency is not currently licensed and/or designated by BHA nor has a BHE with CDPHE, and is interested in or required to pursue this, you will need to become familiar with the updated BHA Provider Rules (effective 1/1/2024) and when ready, submit a Letter of Intent to obtain a username and access to submit an initial application in LADDERS. Your agency will be subject to the updated BHA Provider Rules from the initial point of licensure.

Q: My provider agency is currently licensed by CDPHE as a Behavioral Health Entity (BHE). When and how do I transition my licensure?
A: Your agency’s license will transition from CDPHE to BHA on your current BHE’s expiration date. You must submit a Letter of Intent in LADDERS at least sixty (60) days prior to the earliest license and/or designation cycle’s expiration date.

Q: My provider organization is seeking approval as an Essential Safety Net Provider. Must I contract with a Managed Care Entity (MCE) to bill and receive payment under the Essential Fee Schedule?
A: Yes. A provider must be contracted with a MCE to be reimbursed the Essential Fee Schedule rates. MCEs are required to re-contract with existing providers who are approved as Essential Safety Net Providers. MCEs may choose not to contract with new provider even if they are approved Essential safety net provider based on network needs.

Q: As an Essential Safety Net Provider, when will I be able to begin receiving the Essential reimbursement rate?
A: A provider will receive the Essential reimbursement rate based on the effective date of the MCE contract.

Q: Will provider organizations still submit claims on a Professional claim form (CO-1500/837P) ?
A:Yes, providers will continue to use the CO-1500/837P form to submit claims.

Q: My organization is a Federally Qualified Health Center (FQHC), and our rates are based on our Medicaid cost report. Will we be eligible for a different reimbursement for being an Essential Safety Net Provider? If so, is it just a specific provider or all of the behavioral health providers who bill within the FQHC?
A: Because FQHCs have federally regulated PPS reimbursement parameters, including cost report data tracking, there are limited opportunities for an FQHC to bill for services outside of their encounter rate or under a different payment methodology. FQHCs are allowed to provide most behavioral health essential services and be reimbursed at the BH encounter rate. Therefore, FQHCs will not be able to enroll with HCPF as an Essential Provider as costs for these services will be considered during existing cost auditing and rate setting processes and will be paid in future encounter rates.

Q: Can you explain why Comprehensive providers can only be billing providers and cannot function as rendering providers the way CMHCs have done so in the past?
A: HCPF is working to come into compliance with the 837 encounter requirements that are part of federal HIPAA requirements. Per HIPAA, HCPF is not allowed to vary Medicaid billing requirements from those standards as described in the 837 Implementation Guide.

Per the Technical Report Type 3 (TR3), which describes implementation instructions for electronic transactions under HIPAA, when the rendering provider is different from the billing provider, the rendering provider is required. If the rendering provider is not different, then you do not send the rendering provider information (only the billing provider details).

Additionally, 42 CFR 455 Subpart E 455.410 (b) stipulates: The State Medicaid agency must require all ordering or referring physicians or other professionals providing services under the State plan or under a waiver of the plan to be enrolled as participating providers.

Q: My organization has providers who are not independently licensed and therefore not enrolled in the Medicaid program. Who can order the services and how must they be supervised? Who should be listed as the rendering provider?
A: As indicated in the State Behavioral Health Services (SBHS) Billing Manual, Medicaid behavioral health services provided by practitioners not enrolled in Medicaid must be supervised by and billed under a Medicaid-enrolled provider who is documented as overseeing the member’s course of treatment. Supervision for the purposes of Medicaid billing and rendering of services is distinct from clinical supervision standards for professional licensure under DORA.

Q: Will Comprehensive providers be required to have notes co-signed when an unlicensed clinician or other direct care practitioner provides the service and the licensed provider is listed as the rendering provider on the claim?
A: "No. HCPF does not require a supervising clinician to co-sign documentation. HCPF provides guidance regarding Service Documentation Standards in the State Behavioral Health Services Billing Manual: A clinical note must include the “...provider’s dated signature and relevant qualifying credential. A title should be included where no credential is held.”

Q: If an outpatient service included in the PPS list is provided by a Comprehensive Provider at a residential setting (i.e. psychological evaluation in an SUD residential program), how would this be reimbursed?
A:

There are no changes to billing and coding rules related to services paid at a per diem rate. This means that providers must still comply with billing practices in a residential setting and verify what is included/excluded in the per diem rate. If a service is included in the rate then a component service cannot be billed separately. Please see the respective coding page for more details.
If a service can be billed outside of a residential per diem and is provided by the staff at the Essential Provider, then it is just billed by the Essential provider for reimbursement as negotiated with the MCE.
Component services provided at an Essential Provider (WM, Residential, CSU, etc.) cannot be billed by the Comprehensive provider unless the practitioner is not affiliated with the Essential setting.

Q: What reimbursement options are available for Essential providers? My organization has held value-based contracts with MCEs in the past, will I now have to accept the fee for service rates listed on the Essential Provider Fee Schedule?
A: Essential Providers must be paid at least the rate listed on the Essential Provider Fee Schedule. RAEs can pay above this rate and there is no reconciliation process required for Essential Provider payments. MCEs can also enter into value-based payment arrangements with Essential Providers, as long as the Essential Provider is reimbursed at least the rate listed on the Essential Provider Fee Schedule.

Q: My organization is an Essential Provider considering entering into a value-based payment arrangement with a MCE, how must individual services be reported?
A: Each service would still need to be coded at the claim line level in order to appropriately track the services that were delivered.

Q: There is not a rate listed on the Essential Provider Fee Schedule for every service. What does that mean?
A: If there is not a rate listed on the fee schedule it means that it is not an Essential service. An organization can still deliver the service, but there is not a directed payment related to the Essential Fee Schedule. Organizations may negotiate a rate with the MCE.

Q: Where can I find the Essential Fee Schedule?
A: The rates for all Safety Net Providers are published in the SBHS Billing Manual, APPENDIX D: MEDICAID DIRECTED PAYMENTS. The rates are also posted on the HCPF BH Rates Reform website.

Q: How was the Essential Fee Schedule developed?
A: The fee schedule was developed using data from various sources including existing Medicaid fee schedules, cost report information, historical rates, and rates from several other states. In addition, the fee schedule was reviewed and adjusted by actuaries and subject matter experts to ensure reasonableness and accuracy. For more information, access this slide deck from the Essential Provider Information and Engagement Sessions held in July 2024.

Q: A client called my organization and indicated they had coverage through Behavioral Health Community Services. I am not familiar with this coverage, where should I direct the client?
A: Behavioral Health Community Services funding is through BHA for Comprehensive Providers to deliver mental health care to those who are not able to obtain Medicaid coverage. For the time being, the individual seeking services should be directed to their local Comprehensive Provider to receive services under this funding mechanism. In the future, Essential Providers will also be able to access this funding.

General Provider Resources

The following are general provider resources and links to support broader behavioral health reform efforts.

Related Webpages

HCPF Behavioral Health Reform webpage: Overview of current behavioral health reform projects.
Behavioral Health Administration Laws and Rules webpage: information about provider rules, technical support session, and more.
Behavioral Health Administration Providers webpage: information about provider technology office hours, convenings, Universal Contract Provisions, Behavioral Health Entity resources, forms and links.

Resource Materials

Contact Us

We’re here to help! See the contact information below for specific needs or email hcpf_safetynetforum@state.co.us if you are not sure where to start.

Pathway	Purpose	Contact
HCPF	Safety net providers enrollment and billing questions	hcpf_safetynetforum@state.co.us
Behavioral Health Administration	Safety net provider Rules and Regulations questions	cdhs_bharulefeedback@state.co.us

This page contains resources for behavioral health providers. If you are looking for resources to help you or a loved one with a mental health or substance use issue, visit the Behavioral Health Administration website.