This page provides information and resources on the Health First Colorado doula benefit, including opportunities to engage, training guidance and materials, frequently asked questions, and additional resources.
Health First Colorado members are now able to access doula benefits, as of 7/1/2024. A doula is a trained professional who provides continuous physical, emotional and informational support to a pregnant person before, during and after childbirth to help families achieve the best birth experience possible.
We are working to build up a robust provider network, so please use the resources below to enroll as a Health First Colorado doula.
Doula Provider Enrollment
Click on the Provider Enrollment Portal to be guided to the Health First Colorado doula application. Provider Enrollment Forms can be found on the Provider Forms web page under the "Provider Enrollment & Update Forms" heading. Below is a list of forms required as part of the enrollment process.
Please refer to the Doula Quick Enrollment Guide for detailed enrollment steps.
- Forms for Doula Provider Enrollment
- Doula Code of Conduct: English I Spanish
- Doula Letter of Recommendation - Template: English I Spanish
- Doula Provider Attestation Form
- Approved Doula Training Organizations HFC
The department does not offer, recommend or endorse any particular doula training certification or organization.
If you do not see the training organization from which you received your doula certification listed, please be aware that the department is currently reviewing the application process for organizations seeking approval as doula training organizations to ensure that our training pathway upholds high standards of care for Health First members.
In the meantime, any doula providers are encouraged to apply through the experience pathway if their training organization is not yet listed. We appreciate your patience and anticipate providing an update in the coming weeks.
For individuals applying to provide doula support to Health First Colorado members and seeking reimbursement under the certification pathway, and who have a certificate of completion from one of the two nationally and internationally recognized doula certifying organizations: DONA International and Childbirth and Postpartum Professional Association (CAPPA), both are approved training organizations.
List of Approved Doula Training Organizations: English I Spanish. If you are interested in applying to be added to the list of approved training organizations, please complete the application.
Doula Training Materials
- English Training Video
Click here to view the English Video
- 0.00: Introduction - Overview of the doula benefit, the Health First Colorado (Medicaid) enrollment process, and training video content.
- 5:28: Preparing Your Business for Health First Colorado Enrollment - Steps you need to take to start your business and obtain necessary identifiers. Processes vary depending on whether you are a sole proprietor, a doula operating within a group, or a doula within a health care group already enrolled in Health First Colorado.
- 10:47: Establishing Good Processes for Doula Practices - Setting up processes for client intake, to verify your clients’ Medicaid eligibility, and to maintain secure and comprehensive client records.
- 15:29: Meeting Health First Colorado Doula Requirements - Description of the Certification and Experience pathways, attestations, and background checks.
- 17:32 CPR Requirements - CPR training certifications required
- 20:10: Enrolling Through the Medicaid Provider Web Portal - Steps for registering for the system, inputting the correct information, and uploading the correct documents for a successful submission.
- 20:20 Provider Insurance Requirements - doula provider insurance requirements
- 27:30: Billing for Services - Filing claims to ensure prompt payment for doula services.
- 33:25: Provider Maintenance and Revalidation - Keeping your information up-to-date and meeting revalidation requirements through the Medicaid Provider Web Portal.
- Spanish Training Video
Click here to view the Spanish Video
- 0.00: Introducción - descripción general del beneficio de doulas, el proceso de inscripción de Health First Colorado (Medicaid) y el contenido del video de capacitación.
- 5:28: Preparación de su negocio para la inscripción en Health First Colorado - pasos que debe seguir para iniciar su negocio y obtener los identificadores necesarios. Los procesos varían dependiendo de si usted es un propietario único, una doula que trabaja dentro de un grupo o una doula dentro de un grupo de atención médica ya inscrito en Health First Colorado.
- 10:47: Establecimiento de procesos adecuados para las prácticas de la doula - establecer los procesos para la admisión de clientes, verificar la elegibilidad de Medicaid de sus clientes, y mantener registros seguros y completos de sus clientes.
- 15:29: Cumplimiento de los requisitos de las doulas de Health First Colorado - descripción de las vías de certificación y experiencia, las certificaciones, y la verificación de antecedentes.
- 17:32 Requisitos de RCP (CPR en inglés) - Se requieren certificaciones de capacitación en RCP
- 20:10: Inscripción a través del portal web de proveedores de Medicaid - pasos para registrarse en el sistema, ingresar la información correcta y cargar los documentos correctos para una presentación exitosa.
- 20:20 Requisitos de seguro del proveedor - requisitos de seguro para proveedores de doula
- 27:30: Facturación de los servicios - presentación de reclamaciones para garantizar el pago puntual de los servicios de la doula.
- 33:25: Mantenimiento y revalidación de proveedores - mantener su información actualizada y cumplir con los requisitos de revalidación a través del portal web de proveedores de Medicaid.
Frequently Asked Questions
- Doula Benefit Frequently Asked Questions: English I Spanish
- Guidance on covered doula services - Doula Billing Manual
Announcements/Upcoming Meetings
- Office Hours
Office hours are now being held for Health First Colorado doulas preparing to submit claims for doula benefits.
The new provider type, doula, is an exciting addition for HFC members. As a new provider, you may have many questions about what is required to submit a claim, and how and where to submit claims, our team is here to provide additional information and offer support. Please use this link to register for the office hours you would like to attend. You can choose to attend one or more of the following sessions:
- Thursday, October 17, 2024, 4:30 PM - 5:30 PM
- Wednesday, October 23, 2024, 3:30 PM - 4:30 PM
If you are interested in learning more as a Health First Colorado doula provider and have questions about submitting a claim or need assistance, please join us for office hours.
These meetings will help with:
- Provide important information and clear guidance on required information to submit a claim for doula benefits.
- Please review the doula billing manual and come with additional questions after review.
- Support you with additional information if you are stuck and need to know what to do next.
The team is committed to providing you the support you need as a Health First Colorado doula provider. You can also send questions to: hcpf_maternalchildhealth@state.co.us
- Doula Stakeholder Meetings/Reunión de las partes interesadas acerca de las doulas
The Department of Health Care Policy and Financing (HCPF) held a virtual stakeholder meeting on August 29, 2024, to present updates on the doula benefit and offer attendees the chance to ask questions and provide feedback.
- Meeting Archives
Additional regional doula stakeholder meetings were held in Winter 2024 (Greeley, Pueblo, Grand Junction and Denver). Content from those meetings is available upon request.
Doula Stakeholder Meeting - August 29, 2024
Doula Stakeholder Meeting - June 10, 2024
Doula Stakeholder Meeting - April 30, 2024
Pueblo Doula Stakeholder Meeting - January 19, 2024
Doula Stakeholder DQ Office Hours - November 7, 2023
- Recording
- Meeting Passcode - CJ*ji6G!
- Doula Stakeholder DQ FAQ
Doula Stakeholder Meeting - October 18, 2023
- Recording
Additional Stakeholder Information
- Doula Advisory Committee Application
- We encourage sharing this with your networks and reaching out to hcpf_maternalchildhealth@state.co.us with any questions.