Field Representatives Can Help With:
- Technical assistance for the Provider Web Portal
- Provider enrollment
- Billing and claims
- Electronic Data Interchange
- Understanding and reconciling the remittance advice
Field representatives are unable to reset passwords for the Provider Web Portal. Administrative password resets must be requested in writing from Gainwell Technologies. Please review the Administrative Password Reset Process for more information.
Regional Field Representatives
Select your county on the map below to find the field representative by region.

Provider Resources
- Known Issues
- NCCI Coding Guidelines
- Provider Billing Manuals
- Provider Bulletins
- Provider Web Portal Quick Guides &; Webinars
Your Local Field Representatives
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Region 1
Kevin Innarelli
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Region 2
Hailey Child
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Out-of-State Providers |
Region 3
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Region 4
Region 5
Martina Schmidt
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