Field Representatives Can Help With:
- Technical assistance for the Provider Web Portal (please contact the Provider Services Call Center first)
- Questions and guidance for provider enrollment
- Claim issues (please provide claim numbers and examples if possible)
- Understanding and reconciling the remittance advice
Field representatives are unable to reset passwords for the Provider Web Portal. Administrative password resets must be requested in writing from Gainwell Technologies. Please review the Administrative Password Reset Process for more information.
Regional Field Representatives
Select your county on the map below to find the field representative by region. Please submit only one request regarding your issue, even if you have locations in more than one region.
Provider Resources
Your Local Field Representatives
Region 1
Kevin Innarelli
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Region 2
Region 3
Region 4
Region 5
Martina Schmidt
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