The National Core Indicators (NCI) Survey provides an opportunity for members who receive Home and Community Based Services (HCBS) to report their satisfaction with their services and level of community integration. Colorado has been participating in the NCI surveys since 2013.
The information collected through these surveys is used to better understand the effectiveness of HCBS administered by the Department of Health Care Policy & Financing (Department) and improve supports and services provided in the state.
What does NCI Measure?
- Self Determination
- Service Coordination and Access
- Relationships and Community Inclusion
- Rights, Choices, and Decision-making
- Employment Status and Goals
- Health, Welfare, and Safety
Colorado participates in 4 surveys:
- Adult In-Person Survey
The In-Person Survey (IPS) is typically a face to face conversation completed with a minimum of 400 individuals who are 18 years of age or older and receiving at least one paid service from the state (in addition to case management).
This year the IPS will be conducted remotely with the person receiving services and/or their proxy via Zoom video. Colorado has been participating in the survey since 2013. Currently, individuals who are receiving services through the Developmental Disabilities (DD) waiver or the Supported Living Services (SLS) waiver may be contacted for an interview.
- Aging and Disability Survey
The National Core Indicators-Aging and Disabilities (NCI-AD‚Ñ¢) is an initiative designed to support states' interest in assessing the performance of their programs and delivery systems in order to improve services for older adults and individuals with physical disabilities. NCI-AD's primary aim is to collect and maintain valid and reliable data that give states a broad view of how publicly-funded services impact the quality of life and outcomes of service recipients.
- Staff Stability Survey
The Staff Stability Survey is an on-line survey of provider agencies supporting adults with ID/DD in residential, employment, day services and other in-home or community inclusion programs. The survey captures information about wages, benefits, and turnover of the direct care professional workforce, hired by agencies. The Staff Stability Survey is mandated by HB18-1407 to measure improvement in the quality and stability of the workforce of DSPs assisting adults with IDD in Colorado.
- Child and Family Survey
The Child Family Survey(CFS) is mailed to families who have a child(under age 18) with I/DD living in the family home. The family member with I/DD must be receiving at least one service, in addition to case management.
NCI Remote Survey Pilot Study Summary Results 2019-20
- Due to the COVID-19 global pandemic, declaration of a national public health emergency, and need to avoid in-person contact, NCI states had to prematurely end the 2019-2020 data collection cycle for the NCI In-Person Survey. Anticipating continued challenges to direct-contact data collection in future cycles, NCI expanded an ongoing pilot study to assess the feasibility of administering the survey through videoconference.
- Colorado participated in this survey and the following results, based on 226 remote surveys, are summarized in this brief report.
Questions about the NCI survey or need additional information from Vital Research, call 1-888-251-8468 or visit Vital Research Website
Questions about Staff Stability and Child and Family Surveys, contact Sarah.Hoerle@state.co.us