Pharmacy Resources

Marshall Fire Update

Health First Colorado (Colorado's Medicaid program) is committed to ensuring Medicaid members who were impacted by the Marshall Fire have continued access to needed outpatient prescription medications. If a member's medications were destroyed, damaged or are otherwise not accessible, Health First Colorado will cover any needed refills. In the event of any refill denials, pharmacies should call the Magellan Rx Management Pharmacy Call Center at 1-800-424-5725 for the required overrides.

If a prior authorization request cannot be obtained in time to fill a new prescription, pharmacies may dispense a 72-hour supply (3 days) of covered outpatient prescription drugs to an eligible member. An emergency is any condition that is life-threatening or requires immediate medical intervention. Please call the Magellan Rx Management Pharmacy Call Center for authorization on the emergency 3-day supply.

COVID-19 Information

Pharmaceutical Benefit Help Guide

Prior Authorization Policies

Health First Colorado (Colorado's Medicaid program) provides pharmaceutical benefits to Health First Colorado members. Some of these products require prior authorization approval. All of the products subject to prior authorization are listed on the Preferred Drug List or Appendix P, both of which are listed below.

A provider can submit a request either by phone or by fax to Health First Colorado's Prior Authorization Helpdesk. The Helpdesk phone number is 1-800-424-5725 and the fax number is 1-800-424-5881. It is open 24 hours a day, seven days a week.

Pharmacy Prior Authorization webinar (a review of Pharmacy Prior Authorization and Hepatitis C Prior Authorization request information).

Preferred Drug List (PDL)

The PDL is developed based on safety, effectiveness, and clinical outcomes from classes of medications where there are multiple drug alternatives available and supplemental rebates from drug companies, allowing Colorado the ability to provide medications at the lowest possible costs.

Current PDL
January 1, 2022
October 1, 2021
July 1, 2021
April 1, 2021
January 1, 2021
October 1, 2020
July 1, 2020
April 1, 2020
January 1, 2020

Please visit the Pharmacy and Therapeutics (P&T) Committee page for more information.

Manufacturer Information

Preferred Drug List Drug Class Announcements are sent via email at least 45 days prior to each P&T Committee Meeting review. Supplemental rebate offers should be submitted to Provider Synergies / Magellan Rx Health.

For manufacturer presentations, please see P&T Policies and Procedures.

Appendix P - Pharmacy Benefit Prior Authorization Procedures and Criteria

Appendix P
January 1, 2022
October 1, 2021
July 1, 2021
April 1, 2021
January 1, 2021
October 1, 2020
July 1, 2020
April 1, 2020
January 1, 2020

Hepatitis C Prior Authorization

Brand Favored Product List - Pharmacy Benefit Brand Favored Product Coverage

Brand Favored Product List
January 1, 2022
November 11, 2021
October 1, 2021
August 12, 2021
July 15, 2021
July 1, 2021
June 15, 2021
April 22, 2021
February 18, 2021

Pharmacy Prior Authorization Request

Global Prior Authorization

The Global Prior Authorization policy was developed to protect the health of Health First Colorado's most vulnerable members. Members who qualify will be exempt for one year from prior authorization requirements for non-preferred drugs. They will also be exempt from prior authorization requirements for non-PDL drugs currently requiring prior authorization. Clients who do not qualify for a Global Prior Authorization may still be eligible for prior authorizations for individual drugs.

Appeal Rights

Learn about Appeal Rights for Health First Colorado members.

Mail Order

Learn about Mail Order Prescriptions for Health First Colorado members.

Miscellaneous Forms and Other Information

Pharmacy Billing Manual

The Pharmacy Billing Manual explains the billing policies, provider responsibilities, and program benefits for Health First Colorado's pharmacy office. Providers should also consult the Code of Colorado Regulations (10 C.C.R. 2505-10 Volume 8) for further guidance regarding benefits and billing requirements.

Pharmacist Services Information

340B Policy and Procedures Manual

This document contains the Health First Colorado policies and procedures for Managed Care Organization and Fee-for-Service providers who participate in the 340B Drug Pricing Program. This guidance applies to prescription drugs dispensed in an outpatient setting (i.e., pharmacy) and drugs administered in a physician's office or clinic. This guidance does not apply to prescription drugs provided in an inpatient or outpatient hospital setting.

340B Policy and Procedures Manual

Physician Administered Drugs

Learn more about Physician Administered Drugs for Health First Colorado members.

Prescriber Tool Project

The Department implemented the Prescriber Tool, a multifunctional platform which is accessible to prescribers through most electronic health record (EHR) systems. For more information, please visit the Prescriber Tool Project page.

Value Based Contracting

The pharmacy team at Health First Colorado (the Department) is seeking opportunities to partner with pharmaceutical manufacturers through Value Based Contracting arrangements. The Department has a CMS approved Value Based Contracting template and we are encouraging manufacturers that are interested in collaborating in a mutually beneficial manner to email We request the following information on the email:

  • Manufacturer name / Representative name
  • Drug(s) for Value Based Contracting
  • Population involved
  • Intervention
  • Baseline
  • Outcome
  • Time horizon

We will begin accepting phase two requests with interested groups early this summer. Once the Department receives your request we will be in touch to set-up an appointment by telephone. Thank you for your commitment to health outcomes and value for Coloradans.