County Incentives Program
The County Incentives Program started in the 2014-15 fiscal year. Health Care Policy and Financing Department (HCPF) worked with county partners to set targets and deliverables for county performance. If a county meets these targets, it can earn extra funds, up to its local share. The amount of funding a county receives depends on how many performance targets it meets for each incentive. These performance targets are outlined each year in the contract and operational memos.
The county Incentive Program follows the state fiscal year and is divided into two reporting periods:
- Report Period 1: July - December
- Report Period 2: January - June
Each year, there may be new incentives or updated performance targets for existing incentives. These targets and new incentives are discussed with county partners during the Incentive Task Group meetings. The schedule for these meetings is provided below:
| Meeting Date | Meeting Information |
|---|---|
| Jan. 10, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, Jan. 10, 2025 - 9:00am-10:30am Google Meet Joining Info:
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| Feb. 7, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, Feb. 7, 2025 - 9:00am-10:30am Google Meet Joining Info:
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| Feb. 21, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, Feb. 21, 2025 - 9:00am-10:30am Google Meet Joining Info:
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| March 7, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, March 7, 2025 - 9:00am-10:30am Google Meet Joining Info:
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| April 4, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, April 4, 2025 - 9:00am-10:30am Google Meet Joining Info:
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| April 18, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, April 18, 2025 - 9:00am-10:30am Google Meet Joining Info:
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| May 2, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, May 2, 2025 - 9:00am-10:30am Google Meet Joining Info:
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| May 16, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, May 16, 2025 - 9:00am-10:30am Google Meet Joining Info:
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| May 30, 2025 | Title: FY2025-26 Incentives Task Group Meeting Date/Time: Friday, May 30, 2025 - 9:00-10:30am Google Meet Joining Info:
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For more information on the County Incentives Program, please contact: HCPF_CountyRelations@state.co.us.
- FY 2024-25 County Incentives Program - Amendment 4
- FY 2024-25 County Incentives Program - Amendment 5
| Incentives Operational Memos | Related Documents |
| Customer Service Incentive | Customer Service Tier 2 Inbound/Outbound Call Survey Average Speed to answer (ASA) Targets for Tier 1 FY 24-25 Call Center Annual Reporting Data Elements for Tier 1 Counties Customer Service Tiers - All Counties |
| Accuracy and Performance Compliance Incentive | HCPF OM 24-065 |
- FY 2023-24 County Incentives Program Funding Table
- FY 2023-24 County Incentives Program Intergovernmental Agreement
| Incentives Operational Memos | Related Documents |
| Customer Service Incentive | Customer Service Tier - All Counties Tier 1 Monthly Required Data Elements for Call Center Reporting Tier 1 ASA Benchmark Setting Required Data Elements Status Report Template for Customer Service Plans for Tier 2A and 2B |
| Accuracy Incentive | HCPF OM 24-019 |
| Performance Compliance Incentive | HCPF OM 24-025 |