Health First Colorado (Colorado's Medicaid program) Call Center for Members
800-221-3943
Fiscal Agent Gainwell Technologies Physical Address
Civic Center Plaza
1560 Broadway Street, Suite 600
Denver, CO 80202
Provider Services Call Center
1-844-235-2387
Provider Enrollment, Eligibility, Claims
7:00 a.m. - 5:00 p.m. MT, Monday - Friday
Care and Case Management
1-888-235-6944
8:00 a.m. - 5:00 p.m. MT, Monday - Friday
Provider Billing Manuals
Provider Field Service Representatives
Automated Eligibility Status - Integrated Voice Response (IVR)
1-844-235-2387
Eligibility and payment information by touch-tone telephone 24 hours / 7 days a week
Electronic Data Interchange (EDI) Support
1-844-235-2387
Provider Training
Gainwell Technologies Paper Claim Submissions
P.O. Box 30
Denver, CO 80201
Provider Web Portal
hcpf.colorado.gov > For Our Providers > Web Portal
Provider Services and Information
hcpf.colorado.gov > For Our Providers
Access to: Billing Manuals * Quick Guides * Fee Schedules * Forms * Bulletins * Training * Other Resources
Acentra Health (Prior Authorization Assistance)
ColoradoPAR Program
1-720-689-6340
Email: COproviderissue@kepro.com
hcpf.colorado.gov/par
Acentra Health
Attn: ColoradoPAR Program 2810
N. Parham Rd, Suite 305 Henrico, VA 23219
Magellan (Pharmacy Assistance)
1-800-424-5725
Fax: 1-800-424-5881
Email: RxNetworksDept@magellanhealth.com
Paper Pharmacy Claims
Send to: Magellan Rx Management
Attn: Pharmacy Call Center
14100 Magellan Plaza
Maryland Heights, MO 63043
DentaQuest (Dental Assistance)
1-855-225-1731
www.dentaquest.com