Attention All Providers
Upcoming Training Schedule
All live UM trainings presented by eQHealth Solutions, Inc are suspended as of January 4, 2021. Providers will still have access to the prerecorded eQHealth trainings on the ColoradoPAR website under Provider resources Providers can request a live training and or 1:1 help session if needed by sending an email to eQHealth's Provider relations team at co.pr@eqhs.com.Items here are updated manually.
Contact Us
Customer Service Line: 888-801-9355 (toll free)
Provider Fax Line: 866-940-4288 (toll free)
Mailing Address: eQHealth Solutions (Attn: Colorado Medicaid Program)
5802 Benjamin Center Dr., Suite 105,
Tampa, Florida 33634
Resources
- Benefits Menu
-
UM Vendor Transition
- More information to come - please stayed tuned
Audiology- How-to video tutorial: How to create a review (9mins 16 secs)
- How-to PowerPoint: 2020 CO Audiology PPT - Final (40 slides)
- User Guide in PDF: Audiology eQSuite User Guide
Diagnostic Imaging (DI)- How-to video tutorial: How to create a review (9mins 20 secs)
- How-to PowerPoint: 2020 CO Diagnostic Imaging Final PPT - Final
- User Guide in PDF: Diagnostic Imaging eQSuite User Guide
Durable Medical Equipment, Prosthetics, Orthotics and Supplies (DME/DMEPOS)- How-to video tutorial: How to create a review (10mins 51 secs)
- How-to PowerPoint: 2020 CO DME PPT - Final (54 slides)
- User Guide in PDF: DME eQSuite User Guide
Early and Periodic Screening, Diagnostic and Treatment (EPSDT)- User Guide in PDF: EPSDT User Guide & How to cancel a review in eQSuites
- Additional training material: PDF: EPDST Exceptions to State Plan Benefit Limits and Coverage Standards Fact Sheet
- EPSDT Exception Coverage Request Form
Inpatient Hospital Review Program (IHRP)- Section to come once Inpatient is announced that it will be turned back on
Long Term Support Services (LTSS)- How-to video tutorial: How to create a review (11mins 33 secs)
- How-to PowerPoint: 2020 CO LTSS PPT - Final (51 slides)
Medical Surgeries- How-to video tutorial: How to create a review (14mins 54 secs)
- How-to PowerPoint: 2020 CO Medical Services - FINAL (39 slides)
- User Guide in PDF: Surgical Services eQSuites User Guide
- Additional Training Material:
Molecular Testing
- How-to video tutorial: How to create a review (9mins 29 secs)
- User Guide in PDF: Molecular Testing eQSuite User Guide
Out of State Providers (OSS)- How-to video tutorial (Coming Soon)
- How-to PowerPoint: (Coming Soon)
- User Guide in Word/PDF
Pediatric Behavioral Therapy (PBT)- How-to video tutorial: How to create a review (9mins 45 secs)
- How-to PowerPoint: PBT PPT Final August 2019
- User Guide in PDF: PBT eQSuite User Guide
Pediatric Long-Term Home Health (PLTHH/LTHH)- How-to PowerPoint: Pediatric Long Term Home Health Final August 2019
- User Guide in PDF: PLTHH eQSuite User Guide
- Additional Training Documents:
Physical Therapy, Occupational Therapy (PT/OT)
- How-to video tutorial: How to create a review (12mins 29 secs- combined with ST)
- How-to PowerPoint: PTOT August 2019 PPT - Final
- User Guide in PDF: PTOT eQSuite User Guide
Physician Administered Drugs (PAD)
- Physician Administered Drugs (PAD)
- More information to come - please stay tuned
Private Duty Nursing (PDN)Speech Therapy (ST)- How-to video tutorial: How to create a review (12mins 29 secs - combined with PT/OT)
- How-to PowerPoint: 2020 CO Speech Therapy PPT - Final (42 slides)
- User Guide in PDF: Speech Therapy eQSuite User Guide
- Additional training material:
Synagis
Forms
Resource Library
Documents
- 2021.How to Request a Reconsideration
- 2021.How to Submit a Peer to Peer Request
- 2021.How to Complete Change of Provider Form
- 2020.CO Fax Exemption Form (PDF Fillable)
- CO.2020 Clearing Your Cache
- CO.2020 CONTACT GUIDE (eQHealth, HCPF, Gainwell Technologies (formerly DXC))
- CO.2020 eQSuite Access Form (PDF Fillable)
- CO.2020 Faxing a PAR to eQHealth Solutions
- CO.2020 How to Cancel a Review in eQSuite
- CO.2020 How to check the status of a PAR
- CO.2020 How to check the status of a review in eQSuite
- CO.2020 How to Enter an Online Helpline Ticket
- CO.2020 How to Submit Supporting Documentation in eQSuite
- CO.2020 How to View Determination Letters in eQSuite
- CO.2020 Minimum IT Requirements and Recommendations for eQSuite
- CO.2020 Submitting a PAR in eQSuite
Videos
- How to respond to a pended review in eQSuite
- How to Create Additional Users in eQSuite
- How to submit a reconsideration
- How to submit an online helpline ticket in eQSuite
- How to submit supporting documentation in eQSuite
- How to update your profile in eQSuite
- How to view a determination letter in eQSuite