Upcoming Training
Please register in advance for your preferred training session
Portal Registration and PAR Submission Training is for all new users on how to submit a prior authorization request using the Atrezzo® Portal.
PAR Submission Training May 28, 2025 9:00 am
PAR Submission Training May 28, 2025 12:00 pm
Portal Registration and PAR Submission Training June 11, 2025 9:00 am
Portal Registration and PAR Submission Training June 11, 2025 12:00 pm
Portal Registration and PAR Submission Training June 18, 2025 3:00 pm
PLTHH/LTHH
PLTHH Therapies Go Live June 3, 2025 12:00 pm
LTHH Training June 4, 2025 9:00 am
LTHH Training June 9, 2025 9:00 am
PLTHH Therapies Go Live June 10, 2025 9:00 am
LTHH Training June 12, 2025 12:00 pm
LTHH Training June 17, 2025 3:00 pm
LTHH Open Hours July 1, 2025 3:00 pm
LTHH Open Hours July 9, 2025 9:00 am
Molecular/Genetics PBST
Molecular/Genetics PBST May 14, 2025 9:00 am
Molecular/Genetics PBST May 14, 2025 12:00 pm
Inpatient Hospital Transition (IHT) provider training. For more information, please see Inpatient Hospital Transition (IHT) in bulletin.
Check back for future trainings
Please email coproviderissue@acentra.com if you have questions or need assistance registering for Acentra’s provider PAR portal, Atrezzo.
Prior Trainings
Atrezzo Provider Portal Training
Provider Benefit Specific Training
- Adult Long-Term Home Health
- Audiology
- Diagnostic Imaging: Slides | Recording | Transcript
- Durable Medical Equipment: Slides | Transcript
- Inpatient Hospital Transition
- Medical Surgeries
- Molecular/Genetic Testing
- Out of State Inpatient
- Outpatient Durable Medical Equipment Review
- Outpatient Therapy: Slides | Transcript
- Pediatric Behavioral Therapies
- Pediatric Long Term Home Health (PLTHH)
- Personal Care Services
- Physician Administered Drug (PAD): Slides | Transcript
- Private Duty Nursing (PDN)
- Speech Therapy Training: Presentation | Transcript
User Guides
- Atrezzo Portal MultiFactor Registration and Login Process - Current External Users
- Atrezzo Portal MultiFactor Registration and Login Process - New External Users
- Atrezzo Provider Portal Registration Overview
- How to Add a User - Quick Reference Guide
- How to Add Additional Clinical Documentation - Quick Reference Guide
- How to Add Additional Providers - Provider Admin Quick Reference Guide
- How to Complete a Saved Request - Quick Reference Guide
- How to Request a Reconsideration - Quick Reference Guide
- How to Request Authorization Revision - Quick Reference Guide
- How to Request Peer to Peer - Quick Reference Guide
- How to View a Determination Letter - Quick Reference Guide
- How to View Action Buttons Within a Case - Quick Reference Guide
- How to View Messages in Message Center - Quick Reference Guide
- How to View the Case Summary - Quick Reference Guide
- Provider Manual