Upcoming Training
OT/PT Provider Benefit Specific Training, May 8, 2024 8:30 am
OT/PT Provider Benefit Specific Training, May 8, 2024 12:00 pm
OT/PT Provider Benefit Specific Training, May 8, 2024 3:00 pm
PAR Submission Training, May 22, 2024 8:30 am
PAR Submission Training, May 22, 2024 12:00 pm
Please email coproviderissue@kepro.com if you have questions or need assistance registering for Acentra’s provider PAR portal, Atrezzo.
Prior Trainings
Atrezzo Provider Portal Training
- PAR Submission Training Presentation: Slides | Transcript
- Provider Portal Administrator Registration Training: Slides | Recording | FAQs
Provider Benefit Specific Training
- Audiology: Slides
- Diagnostic Imaging: Slides | Recording | Transcript
- Durable Medical Equipment: Slides | Transcript
- Medical Surgeries: Slides | Transcript
- Molecular/Genetic Testing
- Out of State Inpatient
- Outpatient Durable Medical Equipment Review
- Outpatient Therapies Review
- Pediatric Behavioral Therapies
- Pediatric Long Term Home Health (PLTHH)
- Personal Care Services
- Physician Administered Drug (PAD): Slides | Transcript
- Private Duty Nursing (PDN)
- Speech Therapy Training: Slides | Recording | Transcript
User Guides
- Atrezzo Portal MultiFactor Registration and Login Process - Current External Users
- Atrezzo Portal MultiFactor Registration and Login Process - New External Users
- Atrezzo Provider Portal Registration Overview
- How to Add a User - Quick Reference Guide
- How to Add Additional Clinical Documentation - Quick Reference Guide
- How to Add Additional Providers - Provider Admin Quick Reference Guide
- How to Complete a Saved Request - Quick Reference Guide
- How to Request a Reconsideration - Quick Reference Guide
- How to Request Authorization Revision - Quick Reference Guide
- How to Request Peer to Peer - Quick Reference Guide
- How to View a Determination Letter - Quick Reference Guide
- How to View Action Buttons Within a Case - Quick Reference Guide
- How to View Messages in Message Center - Quick Reference Guide
- How to View the Case Summary - Quick Reference Guide
- Provider Manual