Upcoming Training
Please register in advance for your preferred training session
PAR Submission Training is for all new users on how to submit a prior authorization request using the Atrezzo® Portal.
PAR Submission Training December 18, 2024 8:30 am
PAR Submission Training December 18, 2024 12:00 pm
Inpatient Hospital Transition (IHT) provider training. For more information, please see Inpatient Hospital Transition (IHT) in bulletin.
Check back for future trainings
Adult Long Term Home Health
ALTHH Open Hours December 4, 2024 12:00 pm
Diagnostic Imaging Benefit Specific Training
Diagnostic Imaging Benefit Specific Training November 13, 2024 8:30 am
Diagnostic Imaging Benefit Specific Training November 13, 2024 12:00 pm
Medical Surgical PBST Training
Medical Surgical PBST December 11, 2024 8:30 am
Medical Surgical PBST December 11, 2024 12:00 pm
Please email coproviderissue@acentra.com if you have questions or need assistance registering for Acentra’s provider PAR portal, Atrezzo.
Prior Trainings
Atrezzo Provider Portal Training
Provider Benefit Specific Training
- Adult Long-Term Home Health
- Audiology
- Diagnostic Imaging: Slides | Recording | Transcript
- Durable Medical Equipment: Slides | Transcript
- Inpatient Hospital Transition
- Medical Surgeries
- Molecular/Genetic Testing
- Out of State Inpatient
- Outpatient Durable Medical Equipment Review
- Outpatient Therapy: Slides | Transcript
- Pediatric Behavioral Therapies
- Pediatric Long Term Home Health (PLTHH)
- Personal Care Services
- Physician Administered Drug (PAD): Slides | Transcript
- Private Duty Nursing (PDN)
- Speech Therapy Training: Presentation | Transcript
User Guides
- Atrezzo Portal MultiFactor Registration and Login Process - Current External Users
- Atrezzo Portal MultiFactor Registration and Login Process - New External Users
- Atrezzo Provider Portal Registration Overview
- How to Add a User - Quick Reference Guide
- How to Add Additional Clinical Documentation - Quick Reference Guide
- How to Add Additional Providers - Provider Admin Quick Reference Guide
- How to Complete a Saved Request - Quick Reference Guide
- How to Request a Reconsideration - Quick Reference Guide
- How to Request Authorization Revision - Quick Reference Guide
- How to Request Peer to Peer - Quick Reference Guide
- How to View a Determination Letter - Quick Reference Guide
- How to View Action Buttons Within a Case - Quick Reference Guide
- How to View Messages in Message Center - Quick Reference Guide
- How to View the Case Summary - Quick Reference Guide
- Provider Manual