Monthly Support Calls

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County Directors Leadership Monthly Support Call

Meeting Date Agenda Presentation & Attachments Breakout Room Recordings Recording
July 19, 2022 Agenda Presentation, Total Quality Management None Recording
August 16, 2022 Agenda Presentation, Customer Service Incentive None Recording
September 20, 2022 Agenda Presentation, DRAFT Operational Memo Template Denver DHS - Call Center Recording
October 18, 2022 Agenda Presentation


MAP Dashboard +/-Delta & Transition to Tableau

November 15, 2022 Agenda Presentation None Recording
December 20, 2022 Agenda Presentation, CCI Conference Presentation, Incentives Program Contract None Recording
January 24, 2023 Agenda Presentation, CRMC Presentation, NEMT Presentation, OPC Presentation



February 21, 2023 Agenda Presentation, Internal Controls Template None Recording
March 28, 2023 Agenda Presentation, DRAFT Memo - Temp. Prohibition on Administrative Overpayment Recoveries from Medicaid Members  None Recording
April 27, 2023 Agenda Presentation, ACC Phase III Survey Continuous Coverage Training Materials Recording
May 19, 2023 Agenda Presentation, Standardized Children's Benefit Presentation None Recording
June 20, 2023 Agenda Presentation None Recording
July 18, 2023 Agenda Presentation None Recording
August 29, 2023 Agenda Presentation None Recording
September 26, 2023 Agenda Presentation None Recording
October 31, 2023 Agenda Presentation

DRAFT PHE LTC Extension Outreach Operational Memo

DRAFT LTC Weekly Report

Letters to U.S. Governors from CMS  re: Medicaid Redeterminations