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Strengthen Case Management Redesign

The Need

The transformation of Colorado’s case management system is underway, requiring a complete reorganization of a decades-old system. Colorado is the second fastest-growing state for older adults, which is driving increased demand for HCBS services. This, in combination with the fact that 84% of HCBS members have a chronic condition, 31% of whom have 5 or more chronic conditions, is having a measurable impact on state budgets and program demands. As the case management system adapts and transforms in preparation, growing pains could be better addressed if case management agencies were better prepared. To assist with expected organizational and system changes, the 18 | Colorado HCBS Spending Plan Department proposes providing capacity-building funds, change management expertise, and evolving systems support for agencies, members, and their families.

5.01 - Case Management Capacity Building
 

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Grants and support to help CMAs navigate transition under redesign initiatives

 

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5.02 - Improve and Expedite Long-Term Care Eligibility Processes
 

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Process improvements and roadmap to support long-term care eligibility for HCBS

 

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Initiative 5.03 -  Case Management Rates
 

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Funding increase to improve case management services and member transitions

 

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Initiative 5.04 - Case Management Best Practices 
 

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Improved roles, communication, and data sharing across case and care management teams

 

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Initiative 5.05 - Case Management Agency Training Program
 

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Standardized online training series for Colorado case managers under HCBS

 

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