Appendix C

Prior Authorization and Review Agencies 

The ColoradoPAR Program
DepartmentEmail Addresses
Provider Issues Email:
Provider Training Registration Email:
DepartmentTelephone Numbers
Customer Service Line720-689-6340
Provider FAX Line800-922-3508 (toll free)
Colorado Department of Health Care Policy & Financing
303 E. 17th Avenue
Suite 1100
Denver, CO 80203
Regional Accountable Entities

The Mental Health Program is operated statewide. The state is divided into seven (7) service areas. In each area the program is managed by a different Regional Accountable Entity (RAE), formerly called MHASA.

Visit the Accountable Care Collaborative web page for the chart that contains contact information for the RAEs.

Dental PARS - Administered by DentaQuest
Mailing Address:DentaQuest- CO
PO BOX 2906
Milwaukee, WI 53201-2906
DentaQuest PAR Provider Line Customer Service855-225-1731
Fiscal Agent
Gainwell TechnologiesP.O. Box 30
Denver, CO 80202
Provider Services Call Center844-235-2387

Appendix C Revisions Log

Revision DateAppendixMade by
12/01/2016Updated for new Fiscal AgentHPE (now Gainwell)
1/10/2017Updates based on Colorado iC Stage II Provider Billing Manual Comment Log v0_3.xlsxHPE (now Gainwell)
1/26/2017Updates based on Department 1/20/2017 approval emailHPE (now Gainwell)
5/22/2017Updates based on Fiscal Agent name change from HPE to DXCGainwell
6/25/2018Updated BHO to RAEGainwell
6/7/2022Converted PDF to web pageHCPF
5/21/2024Changed Kepro to Acentra in email address; reformatted tableHCPF