Hospital Discounted Care

​​​​House Bill (HB) 21-1198​, otherwise known as Health Care Billing Requirements for Indigent Patients, establishes requirements for hospital discounted care for low income patients. They will be given the opportunity to apply for financial assistance or charity care programs at the health care facility where they receive care. Service charges will be the greater of either the Medicare rate or Medicaid base rate. Payment plans that are established to pay the bills may not exceed four (4) percent of the patient's monthly household income. For bills from health care professionals, the limit is two (2) percent of the monthly household income. Once 36 payments have been made, the remainder of the bill is forgiven. HB 21-1198 will also set rules for hospitals that limit collections against a​​ patient.   

Hospital Discounted Care - Patient Information Page
Hospital Discounted Care Frequently Asked Questions
Hospital Discounted Care Rates
Sign up for the Hospital Discounted Care Newsletter
Uniform Application

2022-23 Hospital Discounted Care Operations Manual

Questions about the policies and procedures contained in the Operations Manual can be sent to In your email, please include the article and/or section number your question stems from.

Patient Rights

Per HB 21-1198, The Department of Health Care Policy and Financing (the Department) developed a Patient's Rights form using feedback from numerous stakeholders. The form is provided below in both English and Spanish. 

Effective June 1, 2022, Health Care Facilities, which include general acute care or critical access hospitals or free standing emergency departments must have this patient's rights form available to the public and to each patient. This includes: 

  • Posting the Spanish and English patient's rights form conspicuously on the Health Care Facilities website, including a link to the information on the Health Care Facilities main landing page;
  • Make the form available in patient waiting areas;
  • Make the information available to each patient, or the patient's legal guardian, verbally, which may include using a professional interpretation service, or in writing in the patient's or legal guardian's preferred language before the patient is discharged from the Health Care Facility; and
  • Inform each patient or the patient's legal guardian on the billing statement of the patient's rights. Including the right to apply for discounted care, and provide the website, email address, and telephone number where the information may be obtained in the patient's preferred language.

Hospital Discounted Care - Patient Information Page

Decline Screening Forms

Patients may decline the screening for public health care coverage and/or discounted health care. The decision to decline screening is not final. 

Generally, a decline screening form only covers one episode of care and any services provided related to the original episode of care. A decline screening form may cover additional past dates of service if the patient or their guardian signs a decline screening form that notes those specific past dates of service or a past date range that includes those specific past dates of service. A decline screening form cannot be collected for dates of service that have not occurred yet and are not related to a previous episode of care.

A patient’s decision to decline the screening that is documented and complies with Colorado Department of Health Care Policy and Financing CCR Rule is a complete defense to a claim brought by a patient under CSR Section 25.5-3-506 (2) for a violation of CSR Section 25.5-3-506 (1)(a) OR (1)(b).


What Services are Covered?

Health care services covered include any services received in a general acute care or critical access hospital or free standing emergency department. Services provided by health care professionals in these settings are also covered. HB 21-1198 requires that all uninsured patients be screened for eligibility for Health First Colorado, CHP+, Medicare, Emergency Medicaid, the CICP, and discounted health care. Uninsured patients must be screened or formally waive their screening. Insured patients may request to be screened.

Hospital Discounted Care Frequently Asked Questions

Hospital Discounted Care Rates

Rates for Hospital Discounted Care and the Maximum Payment Calculator are now available online on the Provider Rates and Fee Schedule site. Hospital Discounted Care limits the cost of hospital care for low income, uninsured Coloradans receiving services through hospitals’ financial assistance. Rates approximate 100% of Medicare or 100% of Medicaid, whichever is greater. These rates are the maximum that can be charged for hospital services under Hospital Discounted Care.   

Rates are effective June 1, 2022 and will be updated annually by July 1. Starting July 1, 2022, rates will include Free Standing Emergency Departments. Contact us by email at the Hospital Discounted Care inbox with any questions regarding these rates. 

Hospital Discounted Care Rates


The Department is working on the implementation of this Bill, which will begin on June 1, 2022. On this date, hospitals will be expected to screen patients to determine whether they are eligible for the discounted care. Health care professionals will also be subject to a maximum they can bill a qualified patient.  Also, certain limitations to collection actions will begin for hospitals and health care professionals.

If you would like to stay up to date with the implementation process and receive information on how you can participate, you can sign up to receive the Hospital Discounted Care newsletter.

Stakeholder Meetings

The Department held three Stakeholder meetings in January. They were held on January 18, 19 and 20, 2022. 

The meetings on January 18 and 19, 2022 were for stakeholders and advocates:  The meeting on January 20, 2022 was geared toward providers: 


An additional stakeholder meeting was held on February 16, 2022.


Providers must have at least one staff member attend each of the two trainings, and are encouraged to have at least one staff member attend the Question and Answer session. The training registration form will ask for your facility name when registering. The question and answer session will cover all questions asked during the first four training sessions and will have an open forum for additional questions. 

Please ensure to review the Operations Manual prior to the training. Training will contain attendee participation questions throughout to determine how well providers have understood the information contained in the Operations Manual.

Hospital Discounted Care Policies and Procedures

Training Handouts

Uniform Application for Hospital Discounted Care and CICP

Training Handouts

Question and Answer Session
Draft Rules

The draft rules were presented at a webinar on March 1, 2022.  Live Spanish Interpretation was provided. 

Get Involved

Rules for Hospital Discounted Care were presented for emergency adoption on March 11, 2022. 

The Public Rule Review Meeting for these rules is scheduled for April 18, 2022. The Public Rule Review Meetings are currently being conducted by email only. Comments on the rule can be sent to Hospital Discounted Care inbox at any point, stakeholders do not need to wait for the meeting to submit comments. Please put Public Rule Review Meeting or PRRM in the subject or body of the email when submitting comments.

The rules will be presented for final adoption at the May Medical Services Board meeting, scheduled for May 13, 2022 beginning at 9:00 a.m. Please visit the Medical Services Board website  for more information on the meeting.

You can reach out to us by email to for more information. 

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