To view the Colorado Medicaid State Plan, requests can be made directly to the Centers for Medicare & Medicaid Services (CMS) Denver Regional Office at RODENORA@cms.hhs.gov or 303-844-2111. Colorado Medicaid State Plan Amendments, including temporary emergency authorities, are posted by the federal government as they are approved by date with a summary of their content.
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For Members: Please see the Health First Colorado member handbook (Manual del miembro en Español) that summarizes and explains member benefits. For questions, call the Health First Colorado Member Contact Center at 800-221-3943 (State Relay 711) Monday to Friday, 8:00 a.m. to 4:30 p.m. The call is free. On the Health First Colorado website, you can also find answers to Frequently Asked Questions, a link to chat with an expert online, and information on your Health First Colorado benefits.
For Members who are blind or have low vision, who may use accessibility technologies such as screen-readers, the state partners with Aira to offer free 30-minute sessions with live highly trained visual interpreters via smartphone. Get more Information on how to connect to Aira Assistance for members with low vision or blindness to receive assistance to read the State Plan.