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Atypical Home and Community-Based Services Enrollment Checklist

Last revised 3/27/2024

request information page with Atypical highlighted

Request Information Page

  
  • Select the Atypical enrollment type from the dropdown.
  • Note: Individual/Social Security Number (SSN) enrollments are limited to one enrollment only.
  
  • For the provider type, select: 36-Home & Community Based Services.
  • Note: This checklist is for Home and Community Based Services (HCBS) providers only. If not an HCBS (waiver) provider, please visit the Enrollment Type web page for different instructions.
  
  • A future enrollment effective date is not allowed. A backdate (up to ten months) can be requested; however, the request is not a guarantee of approval. See the Backdate Enrollment Quick Guide.
  
  • Some HCBS providers do not require an NPI. Please check the HCBS Specialty Code List to determine if an NPI is required. If an NPI is required, one can be obtained from the National Plan & Provider Enumeration System (NPPES) website.
  • When an NPI is required, enter the organizational (Type-2) or individual (Type 1) NPI & zip code + 4, as applicable. The application will be returned for correction if the incorrect NPI is used.
  
  
  • Some services require an organization to enter an EIN, some require an individual to submit an SSN, some may use either. Please check the Tax ID requirements for the service(s) being provided on the HCBS Provider Enrollment Information web page.
  • Enter the Federal Employer Identification Number (EIN) or Social Security Number (SSN) as applicable and select the corresponding Tax ID Type.
  
  • This Contact email address will receive notifications regarding the status of the application.

Specialties Page

  
  • Select the appropriate specialty(ies) from the dropdown. All the services that are provided must be added.
  • See a complete list of services/specialties on the HCBS Provider Enrollment Information web page.
  • When an NPI is required use the “Taxonomy” dropdown to indicate the area of specialty.
  
  • Do not add taxonomy codes if an NPI is not provided.

Addresses Page

  
  • A primary email address and office phone number are required.
  • Service location must be a physical address and cannot be a PO Box.
  • Including the 9-digit (zip code + 4) service location zip code is crucial for claims payment. Don’t know the 9-digit zip code? Look it up on the USPS website.
  • IMPORTANT: Unless otherwise noted on the Information by HCBS Service Provided web page, each different business service location must be enrolled separately by submitting a separate application and paying an additional application fee (if applicable). In instances where services are provided in a Health First Colorado or CHP+ member’s residence or other non-provider-owned setting, providers will need to use the main office location as the service address. Additional office locations, where no services are provided to members, do not need to be enrolled. Submit one application for the HCBS provider type that includes all of the specialties or the services provided. A separate application for each type of waiver service (DD/SLS/CES, EBD/BI, etc.) is not needed. Only submit additional applications if enrolling via a federal employer tax ID (FEIN) and there are additional service locations, or if applying for an additional provider type outside of HCBS.
  
  • A primary email address and office phone number are required.
  • A "Pay to Name" is required; e.g., Office Manager, Billing Manager.
  • One of the addresses (service location, billing or mailing) must match the address on the W-9.
  
  • A primary email address and office phone number are required.
  • A "Mail to Name" is required (e.g., Attn: Front Desk, mail room)

Provider Identification Page

  
  • The "Provider Legal Name" field currently only allows 50 characters, and "Doing Business As" allows 30 (including spaces). Please truncate Legal and DBA names, if necessary.
  • Individuals (SSN enrollment) enter their full name – E.g., First Middle Last, First M. Last.
  • The "Doing Business As" is optional. If a DBA is used, please enter it exactly as registered. Be sure to attach a copy of the document showing the DBA is registered.
  
  • This should match the federal tax classification indicated on the W-9.
  
  • Select the Title XIX Payer option. (Applicable Payer checkboxes will be enabled and at least one Payer must be selected. Medicaid is Title XIX Payer, Colorado BHA is the Colorado Department of Human Services, Behavioral Health Administration.)
  
  • Please be sure to check the HCBS Provider Enrollment Information web page for specific requirements for each of the services provided, including whether required to contact the Department of Public Health and Environment for additional requirements or approvals. To contact CDPHE to submit a Letter of Intent go to:https://cdphe.colorado.gov/health-facilities then click - Getting licensed and certified, then click – Submit a Letter of Intent.
  • Issuing authority, license #, effective date, expiration date, issuing state, and type are required. Be sure to enter the entire license number including alpha and numerical characters as well as dots, dashes, etc.
  • Don’t forget to attach a copy of the license on the Attachment and Fees page of the application.
  
  • Specialty, certification type, effective date, end date, certification #.
  • If the certification does not have an end date, use 12/31/2299. If there is no certification number, enter "N/A".
  
  • (Medicare is not required for HCBS providers and it can be left blank.)

Network Participation Page

  
  • Complete if participating in any of Colorado Medicaid’s Managed Care Organizations (MCO) or Regional Accountable Entities (RAE).
  • For each MCO or RAE contracted with, attach a copy of one of the following on the Attachment and Fees page of the application:
    • A completed Network Participation Verification Form (located under the Provider Enrollment & Update Forms or
    • The contract page(s) that identifies the contracting parties, the program name (e.g., Denver Health Medicaid Choice, Colorado Access, etc.) and the page(s) with signatures of both parties, including the date; or
    • The entire contract with the MCO or RAE.

Languages Page

  

EFT Enrollment Page

  
  • Federal Program Agency name, identifier, and location code.
  
  • Financial Institution name, ABA routing number, type of account (checking/savings), account number, and the EIN or NPI.
  • Have a copy of a W-9 and a bank letter or voided preprinted check, to attach later in the application. The W-9 and bank letter must be dated within the last 6 months and match one of the addresses previously entered (service location, billing and/or mailing).
  • Note: EFT is required for all applications except for Out-of-State providers, and Colorado State Government Entities. If qualified for an EFT exemption and not wanting to provide EFT information, please follow these EFT Exemption Instructions.

Other Information Page

  
  • Carrier name, policy ID, insurance type, effective date, and expiration date.
  
  • Please read each question carefully and answer yes or no as applicable. Enter the applicable states when indicated.
  

Addendums Page

  


Disclosures Page

  

Attachment and Fees Page

Scan and attach:

  
  
  • If applying using the SSN for the Tax ID, the W-9 should also use the SSN.
  • If applying using an EIN for the Tax ID, the W-9 should also use the EIN.
  
  • Voided checks must be preprinted; temporary checks are not accepted. The imprinted name on the check or bank letter needs to match the legal or DBA name.
  
  • A completed Network Participation Verification Form (located under the Provider Enrollment & Update Forms heading); or
  • The contract page(s) that identifies the contracting parties, the program name (e.g., Denver Health Medicaid Choice, Colorado Access, etc.) and the page(s) with signatures of both parties, including the date; or
  • The entire contract with the MCO or RAE.
  
  • Requires a copy of one of the following:
    • A valid Colorado driver’s license or Colorado ID card; or
    • A United States military or military dependent’s ID card; or
    • A United States Coast Guard Merchant Mariner card; or
    • A Native American Tribal Document
  
  • Please see the HCBS Provider Enrollment Information web page for a list of requirements based on provider type to determine if an application fee is required.
  • Either a credit card number or EFT account information is needed.
  • Application fee can only be paid online (via the Attachments and Fees page of the application).
  • Credit card payment-processing fee is an additional 2.95%; EFT payment-processing fee is $2.50.
  
  • If the application fee for another state’s Medicaid program, for this service location, has already been paid.
  
  • Recommended supporting documentation includes most recent entity tax return(s), financial profit/loss exports (i.e., QuickBooks, Xero, etc.), three or more bank statements, and any additional documentation that would validate the hardship(s) indicated within the hardship letter.
    • Additional supporting documentation may include but is not limited to historical cost reports, recent financial reports such as balance sheets and income statements, cash flow statements, liability obligations, tax returns, etc.

Agreement

  
  • If multiple payers were selected, multiple agreements must be read, agreed to, and accepted.

Summary