Overflow Processing Center (OPC)

The OPC was launched by the Department of Health Care Policy & Financing in November 2022. It is available to all eligibility sites and is designed to assist with ongoing backlog processing of medical assistance applications, renewals and changes that result from unexpected events as well as the end of the public health emergency.

The Department's vision is to create a system for processing the backlog and overflow that meets eligibility regulatory guidelines and member needs.

The following documents provide more information about the OPC, and will assist eligibility sites with understanding the role and function of the OPC. If you are at all interested, please do not hesitate to reach out and we will be happy to answer any questions you may have. 

Please submit any questions to the OPC Contract Manager vanessa.garcia@state.co.us.

OPC Documents


OPC Request Form