eConsult Platform

The Colorado Department of Health Care Policy and Financing (HCPF) is implementing a statewide Medicaid electronic consultation platform. This platform will promote HCPF's mission to improve healthcare equity, access and outcomes for the people we serve.

The eConsult platform will allow Primary Care Providers (PCPs) to communicate electronically with specialty providers. This allows PCPs and specialty providers to work together to decide the best treatment for Health First Colorado members in a way that is convenient for members.

HCPF expects the eConsult Platform to go live February 1, 2024.

Providers will access the online platform with URL: ColoradoMedicaideConsult.com.

Upcoming Stakeholder Meetings

• Provider and Community Experience Subcommittee: October 12, 2023, 8:00 am - 9:30 am. To find out more about this subcommittee and to view the meeting invite information, please visit the Provider and Community Experience Subcommittee web page.

• Program Improvement Advisory Committee: October 18, 2023, 9:30 am -12:15 pm. To find out more about this committee and to view the meeting invite information, please visit the Program Improvement Advisory Committee web page.

NOTE: October agendas will be posted at least a week before the meeting

eConsult Platform Overview

What is the eConsult Platform?
The eConsult platform is a web-based and application-based electronic system that allows for an asynchronous (store and forward) exchange between Primary Care Providers (PCPs) and specialty providers to share health information and to discuss patient care in a secure environment.

Electronic consultations between PCPs and specialty providers, or eConsults, are a way to coordinate referrals, when appropriate. In these instances, referrals will be made to specialty providers who are proven to improve quality outcomes, add value, and reduce costs specific to the specialty care required.

• Summer/Fall 2023 - Implementation Activities
• February 1, 2024 - Anticipated Go Live

Note that the timeline is subject to change without notice and is only provided as a reference. HCPF will be providing periodic updates through the upcoming subcommittee meetings. 

How can I find more information about the eConsult Platform?
Stay tuned for updates on our webpage. Questions can also be directed to: hcpf_econsult@state.co.us

Stakeholder Workgroup

Provider and Community Experience Subcommittee

Resources

• Medicaid Enterprise Solutions (MES) Procurement: https://hcpf.colorado.gov/mes-procurement
• eConsult Frequently Asked Questions
• eConsult Platform Overview

Contact Us

HCPF eConsult Inbox: hcpf_econsult@state.co.us