Understanding the Renewal Process

Public Health Emergency Planning

Preparing for renewals: Understanding the renewal process

The renewal process (sometimes called redetermination or RRR) for Health First Colorado and CHP+ members occurs annually. We’ve made important improvements and continue to work with members and county partners to refine the process.

Key message for trusted partners:

Learn about the renewal process from administrative and member perspectives so that you can help members through it when the PHE ends.

Renewal process overview: What happens behind the scenes/administratively. 1: Automatically renewed given checks with databases (ex parte). 2: Notice of action approving their continued coverage. 3: No action needed to continue current coverage. OR 1: One or more household members are not automatically renewed with database check (ex parte). 2: Renewal packet - must respond within timeframes, Notice of action letters include information about other coverage options. 3: Action required to continue or transition to other coverage.


“Understanding the renewal process” material starts on page 15 and reviews the following:

  • Key terms
  • Automatic renewal process or “ex parte”
  • Other coverage options=
  • Sample member correspondence

The toolkit also includes links and how-to guides for key tasks.

Full toolkit: Preparing for renewals: Update your address and understanding the renewal process (PDF)

Helpful resources

Frequently Asked Questions


Training Guides

Sample Renewal Packets

PHE Status: Extended with May 11 Expected End Date

U.S. Health and Human Services Secretary Xavier Becerra has formally extended the COVID-19 Public Health Emergency (PHE). The PHE can be extended for up to 90 days at a time and is expected to end on May 11, 2023. The Executive Office of the President, Office of Management and Budget, issued a Statement of Administration Policy on Jan. 30, 2023, that the Administration plans to extend the PHE to May 11. A USDHHS Fact Sheet: COVID-19 Public Health Emergency Transition Roadmap details federal policies that won’t and will change as the PHE ends on May 11.

SNAP benefits are decreasing for Coloradans starting in March. Get more information.

Stay Up-to-date on the COVID-19 PHE

Public Health Emergency Monthly Updates

Community Partner Webinars

Upcoming Webinars

  • April 26, 2023 1:00-2:30 p.m. - Register
  • July 26, 2023 1:00-2:30 p.m. - Register
  • Oct. 25, 2023 1:00-2:30 p.m. - Register

Previous Webinars

COVID-19 PHE Unwind Planning: Community Partners and Advocates - Jan. 25, 2023

Planning for the end of the PHE: Community Partners and Advocates - Nov.17, 2022

Planning for the end of the PHE: Continuous Coverage Requirements - April 15, 2022