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HCPF Contacts for Eligibility Sites

Here you will find the contact information for several teams within the Department of Health Care Policy & Financing who can provide assistance to Eligibility Sites. 

If you are an Eligibility Site and none of these inboxes meet your need, please reach out to the County Relations Inbox.

County Relations Inbox

This inbox can help answer questions on:

  • The County Grant Program
  • The County Incentives Program
  • County Administration Funding
  • Providing contacts from one eligibility site to another eligibility site
  • Case escalations from eligibility sites, providers, or partner agencies
  • General information regarding county departments of human/social services

Medicaid Eligibility Inbox

This inbox can help answer questions on MAGI and Non-MAGI policy questions, including Long Term Care policy questions.

Management Evaluation Review Team Inbox

This inbox is for:

  • Questions related to the Management Evaluation (ME) Review Program
  • Submission of ME Review documents

COVID Locked In Report

This inbox can help answer general or case-specific questions related to the locked in report resulting from the COVID-19 Public Health Emergency. 

Performance Improvement Inbox

This inbox can answer questions on:

  • Continuous Improvement
  • Timeliness, accuracy, and other performance measure compliance
  • Medical Assistance Program (MAP) Dashboard

Staff Development Center Inbox

This inbox can help with:

  • Medical Assistance training
  • Requests for new trainings
  • Data entry instruction
  • Guidance to the location of training materials

Audits Inbox

This inbox is for:

  • Submission of documentation relating to financial audits
  • General questions regarding county financial audits
  • Questions regarding enhanced vs non-enhanced activities and funding

Health First Colorado Trusts Inbox

This inbox is for:

  • Submission of trusts and related documents related documents
  • General questions about trusts.