The Colorado Department of Health Care Policy and Financing (HCPF) held a virtual meeting on Tuesday, February 25, 2025, to share proposed changes to the Health First Colorado appeals process. The changes adjusted the timeline by which members and/or their representatives must file an appeal (request a formal hearing/state fair hearing) to ensure continuation of services. The meeting also included time for policy questions and clarification.
Meeting Materials:
- Agenda
- Presentation
- Recording
- Member Appeals Changes to Continuation of Benefits Stakeholder Engagement Questions and Answers
Resources
These resources share information about the current appeals process:
- Health First Colorado Appeals Process Resources
- Health First Colorado Member Handbook (appeals on page 29)