Member Experience Advisory Councils

Improving Member Experience

Health First Colorado and Child Health Plan Plus members, we need your voice!

We are constantly working to make Health First Colorado better for our members. Your participation, perspective and input help us serve you better. If one of these opportunities is a fit for you, please sign up or apply!

MEAC member faces

Apply to be a member of our Member Experience Advisory Council (MEAC)

MEAC is one of the most important ways we hear from our members. Our MEAC members meet once a month in Denver (call-in options available). They give Health First Colorado staff feedback to help us make our programs better for all members. Gift cards and compensation for travel and childcare are available. Apply to be a member of MEAC.

If you know other Health First Colorado members who might be interested, please let them know too!

Health First Colorado Member Experience Advisory Council

We are looking for people who bring personal member experiences who do not participate in another Health First Colorado or HCPF forum or stakeholder group and do not represent an advocacy organization - either paid or unpaid.

Benefits of joining

  • Your ideas and feedback make Health First Colorado and CHP+ better for all members
  • Learn how to make the most of your benefits
  • Become more engaged in your health insurance programs
  • Become an ambassador for Health First Colorado or Child Health Plan Plus in your community
  • Receive gift card stipends and reimbursement for travel and childcare (in-person opportunities only)

How we meet

  • In-person meetings once a month (all meetings are held virtually during the COVID-19 pandemic)
  • Gift card stipends and compensation for travel and childcare are available
  • Members go over the agenda and meeting materials ahead of time
  • Members sometimes provide feedback through email, surveys or other online forums

Member responsibilities

  • Actively participate in council activities and attend at least eight meetings a year. If a member is unable to attend, they should notify us in advance.
  • Maintain an ability to address health care issues of all members.
  • Collaborate with staff and other members to provide feedback on communications and activities.
  • Provide feedback in a timely manner.
  • Inform us when you are no longer able to participate.

Share Your Story

The Department of Health Care Policy & Financing wants to share your story!

If Health First Colorado (Colorado's Medicaid program) or Child Health Plan Plus (CHP+) has made a positive impact on you or your family, we want to hear about it. Your story will help other Coloradans better understand the benefits of health insurance coverage.

To share your story with us, please email feedback@healthfirstcolorado.com. We will not share your story with anyone else without your written permission first.

Check out the video below to experience how great it is to hear about other members.

How else can I get involved?

Child Health Plan Plus Member Engagement

Apply

This opportunity is pending, but we are actively recruiting interested members.

We are looking for people who bring personal member experiences who do not participate in another Health First Colorado or HCPF forum or stakeholder group and do not represent an advocacy organization - either paid or unpaid.

How we meet

  • Quarterly in-person focus groups (all meetings will be held virtually during the COVID-19 pandemic).

  • Gift card stipends and compensation for travel and childcare are available.

  • Advance preparation includes reviewing the agenda and meeting materials.

  • Members may also be asked to provide feedback through email, surveys or other online forums.

Member Responsibilities

  • Actively participate in activities. If a member is unable to attend, they should notify us in advance.

  • Maintain an ability to address health care issues of all members.

  • Collaborate with staff and other members to provide feedback on communications and activities.

  • Provide feedback in a timely manner.

  • Inform us when you are no longer able to participate.

Other Opportunities

PIAC and MEAC: northeasthealthpartners.org

PIAC and MEAC: cchacares.com/about-ccha/advisory-committees

  • Region 7 - Colorado Community Health Alliance:

PIAC and MEAC: cchacares.com/about-ccha/advisory-committees

 

Reasonable accommodations for the meetings will be provided upon request for persons with disabilities. Please contact hcpf504ada@state.co.us at least one week prior to the scheduled meeting if you need accommodations.