Atrezzo System Enhancements
From provider feedback, Kepro released Atrezzo portal enhancements to improve the end user experience in late January. The UM Create Case Wizard enhancement is now live and designed to improve provider experience and decrease provider burden when submitting your Health First Colorado PARs to Kepro for review. Kepro has provided a pre-recorded training as well as Kepro will be providing two live webinars to demonstrate the new interface and respond to questions you may have about it. Please register for one or both of the following sessions.
Important Information on Provider Training and Provider Portal Registration
Attention Physician Administered Drug Providers: Starting on January 18, 2022, a select number of physician administered drugs (PADs) will be subject to prior authorization (PA) requirements. All PAD PA procedures and clinical criteria may be found on Appendix Y: Physician Administered Drug Medical Benefit Prior Authorization Procedures and Criteria. Providers will be required to follow all General Provider and PAD billing policies found in the PAD billing manual located on the Billing Manuals web page.
Kepro's Training Curriculum for All Providers Except Physician Administered Drug Providers
The 1.1 training is for System Administrators only. Please see the training module details below.
Curriculum Name: System Administrator Overview 1.1
Duration: 40 minutes (includes Q and A)
Delivery Method: Live demonstration and Provider User Guide
| Module Name | Learning Objectives |
|---|---|
| Requesting Registration Keys |
|
| Atrezzo Provider Registration |
|
| Provider Group Administrator Functions |
|
The 2.1 and 2.2 trainings are for anyone who will be submitting PARs. There will be two separate trainings to learn about the Provider Portal. You must attend both sessions. Please see the training module details below.
Curriculum Name: System Overview 2.1
Duration: 60 minutes (includes Q and A)
Delivery Method: Live Demonstration and Provider Portal User Guide
| Module Name | Learning Objectives |
|---|---|
| New Requests |
|
| Saved Requests |
|
| Supporting Documentation |
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| Locating Submitted Cases and Determination Letters |
|
Curriculum Name: System Overview 2.2
Duration: 60 minutes (includes Q and A)
Delivery Method: Live Demonstration and Provider Portal User Guide
| Module Name | Learning Objectives |
|---|---|
| Adding Additional Codes/Revisions |
|
| Reconsiderations |
|
| Peer-to-Peer Process |
|
The Benefit Specific Training module is detailed below.
Curriculum Name: Benefit Specific Overviews
Duration: 45 minutes (includes Q and A)
Delivery Method: Power Point Presentation
| Module Name | Learning Objectives |
|---|---|
|
Benefit Specific Topics
|
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Upcoming Training
- Behavior Therapy September 13, 2023 8:30 am
- Behavior Therapy September 13, 2023 12:00 pm
- Behavior Therapy September 13, 2023 3:30 pm
- Audiology Training October 11, 2023 8:30 am
- Audiology Training October 11, 2023 12:00 pm
- Audiology Training October 11, 2023 3:00 pm
Kepro Provider Training Materials
- System Overview Training
- Speech Therapy Training
-
Physician Administered Drug (PAD) Provider Trainings
- User Guides
- FAQs
- Recorded Training Webinars
- Kepro Provider Training Slides
Contact Information
If you have any technical issues while registering for Provider training, please email coproviderregistration@