CCM Job Aids
PEAKPro Training
PEAKPro Training for Case Management Agencies - February 2024
PEAKPro Desk Resource - February 2024
Webinar Recording - February 2024
Streamline Eligibility
- Streamline Eligibility Implementation Presentation - February 2024
- Webinar Recording - February 2024
- Webinar Recording - February 2024
Virtual Instructor-Led Training (VILT)
- Critical Incident Management Training
- Webinar Recording - June 21, 2023
- Webinar Recording - June 21, 2023
- Supervisor Reporting, Signatures, and Work Queues
- Webinar Recording - June 15, 2023
- Webinar Recording - June 15, 2023
- Service Plan Care Plan and Associated Interfaces Training
- Webinar Recording - June 13, 2023
- Webinar Recording - June 13, 2023
- DD Determination Waiting List, Notice of Action, Emergency Enrollment Training
- Webinar Recording - May 31, 2023
- Webinar Recording - May 31, 2023
- VILT 4: Supervisor-Specific Topics
- Webinar Recording - March 2023
- Resources Folder
Note: VILT 1, 2, and 3 sessions have been removed due to outdated information contained in the recordings
CCM System Demonstrations
- CCM System Demo 3 - March 29, 2023
- Topics covered: emergency enrollment request, family support service program most in need, assessment, referrals
- Topics covered: emergency enrollment request, family support service program most in need, assessment, referrals
- CCM System Demo 1 - March 27, 2023
- Topics covered: adding a new member/member demographics, profile, contacts, decision making and advanced directives, employment, living arrangements, Colorado intake screen tool, referrals, care team, care providers, staff members
Note: CCM System Demo 2 and 4 sessions have been removed due to outdated information contained in the recordings
- Demonstration for Partners (Regional Accountable Entities (RAE), Consumer Direct Colorado, Department of Local Affairs, and other State Users)
- Webinar Recording - February 2023
- Webinar Recording - February 2023
- Demonstration for Telligen and Transition Coordination Agencies
- Webinar Recording - February 2023